ISBN-10:
0814471676
ISBN-13:
9780814471678
Pub. Date:
06/02/2003
Publisher:
AMACOM
The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners / Edition 1

The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners / Edition 1

by Bill Withers, Keami LewisBill Withers

Paperback

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Overview

The Conflict and Communication Activity Book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations.

Product Details

ISBN-13: 9780814471678
Publisher: AMACOM
Publication date: 06/02/2003
Pages: 256
Product dimensions: 8.50(w) x 11.00(h) x 0.75(d)
Age Range: 17 Years

About the Author

Bill Withers (Collingswood, NJ) is the author of The Conflict Management Skills Workshop (0-8144-7092-0) and the organizational development manager for R B, Inc., an automotive supply corporation.

Keami D. Lewis (North Wales, PA) has been a program designer, trainer, and business leader with Rosenbluth International, Showboat Casino, and other organizations recognized for excellence in training and management practices.

Table of Contents

"Teaching About Communication and Conflict with Games and Exercises

I. Questions to Ask About Conflict

II. Why Playing in the Classroom is Serious Business

Communication and Conflict Exercises

I. My Workshop Starts in Five Minutes!

1. 3 Similarities & 1 Difference

2. A New Leaf

3. Right Listening

4. Building Bridges

5. Climbing Life’s Ladders

6. Draw A House

7. Energy Jump

8. Meet the Press

9. Not "I"

10. Sentence Relay

11. The Squares Game

12. What you See is What You Get

II. Exercises to Prepare in Advance

13. Four Roads to Resolution

14. A Time You Felt Different

15. Centering Under Pressure

16. How Soon is Possible?

17. I Lean

18. Mine Field

19. Missing the Meaning

20. Say It, Shout It, Skip It

21. Telephone Tales

22. Think Fast (4 Variations)

23. Timed Square

24. Values Clarification

25. What’s in a Word?

26. Workers and Managers

III. Full Day Workshops

27. Diversity Dialogue

28. Hold Please

29. The Synthetic Culture Lab

30. Write Your Own Case Study

Trainer's Toolbox

Exercise Matrix

Sample Agendas

Handouts, Flipcharts/Overheads, and Charts

Fun Ways to Break into Groups"

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