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Successful Interviewing and Recruitment: Structure the interview; Identify exceptional candidates; Hire the best person for the job
208Overview
Plenty of managers know how to interview, but few can interview well. Identifying the best candidates leads to shorter training time, greater productivity, and quicker results.
Successful Interviewing and Recruitment teaches managers how to structure the interview, spot exceptional candidates, and hire only those who will add value to the business. With advice on which questions to ask and which not to ask, readers will learn how to challenge candidates while treating them fairly, so that the best candidates will want the job. Based on proven techniques, Successful Interviewing and Recruitment explains how to put a candidate at ease, construct competency-based questions, identify dishonest candidates, and design practical tests to measure candidates' abilities. Packed with practical information and numerous examples of interviewing situations, this is a guide for anyone from the owner of a small company to managing director of an international business.
Now including a free application for iPhones that provides extracts from 9 books in the Sunday Times Creating Success series, quotes and tips from the experts.
Product Details
ISBN-13: | 9780749462222 |
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Publisher: | Kogan Page, Ltd. |
Publication date: | 12/15/2010 |
Series: | Sunday Times Creating Success Series |
Edition description: | Revised |
Pages: | 208 |
Product dimensions: | 5.40(w) x 8.40(h) x 0.60(d) |
About the Author
Dr. Rob Yeung is a business psychologist and director at UK-based consulting firm Talentspace. He specializes in interviewing candidates on behalf of employers as well as training them in interview skills. He is a TV presenter and frequently contributes to newspapers and magazines.
Table of Contents
1. Why learn to interview properly?
Objectives of an effective interview
The demise of the traditional interview
Reasons to get it right
Two-way communication
2. Structuring the interview
Introducing the competency-based interview
Pulling together a job description
Creating a person specification
Creating job documents for your organisation
3. Developing your questioning skills
Asking open and closed questions
Asking reflective questions
Asking challenging questions
Learning to ask questions about competencies and behaviour
Delving into motivations and aspirations
Interpreting body language
Being persistent
4. Avoiding poor questions
Unacceptable and discriminatory questions
Stress and ‘killer’ questions
Pop psychology questions
Hypothetical questions
Leading questions
Multiple questions
Self-assessment questions
General questions
Overly broad questions
Questions about fit
5. Honing your listening skills
Body language and voice
Interjecting
Taking notes
6. Preparing to interview
Recruiting possible candidates
Designing the interview process
Inviting candidates to interview
Interviewing with colleagues
Scheduling
Setting up the room
Interviewing on the move
Telephone interviewing
The CV and covering letter
7. Opening the interview
Your frame of mind
Putting candidates at ease
Handling lateness and other issues &nbs