Successful Interviewing and Recruitment: Structure the interview; Identify exceptional candidates; Hire the best person for the job

Successful Interviewing and Recruitment: Structure the interview; Identify exceptional candidates; Hire the best person for the job

by Rob Yeung


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Plenty of managers know how to interview, but few can interview well.  Identifying the best candidates leads to shorter training time, greater productivity, and quicker results.

Successful Interviewing and Recruitment
teaches managers how to structure the interview, spot exceptional candidates, and hire only those who will add value to the business. With advice on which questions to ask and which not to ask, readers will learn how to challenge candidates while treating them fairly, so that the best candidates will want the job. Based on proven techniques, Successful Interviewing and Recruitment explains how to put a candidate at ease, construct competency-based questions, identify dishonest candidates, and design practical tests to measure candidates' abilities. Packed with practical information and numerous examples of interviewing situations, this is a guide for anyone from the owner of a small company to managing director of an international business.

Now including a free application for iPhones that provides extracts from 9 books in the Sunday Times Creating Success series, quotes and tips from the experts.

Product Details

ISBN-13: 9780749462222
Publisher: Kogan Page, Ltd.
Publication date: 12/15/2010
Series: Sunday Times Creating Success Series
Edition description: Revised
Pages: 208
Product dimensions: 5.40(w) x 8.40(h) x 0.60(d)

About the Author

Dr. Rob Yeung is a business psychologist and director at UK-based consulting firm Talentspace. He specializes in interviewing candidates on behalf of employers as well as training them in interview skills. He is a TV presenter and frequently contributes to newspapers and magazines.

Table of Contents

1.         Why learn to interview properly?  

            Objectives of an effective interview  

            The demise of the traditional interview         

            Reasons to get it right

            Two-way communication      


2.         Structuring the interview    

            Introducing the competency-based interview           

            Pulling together a job description      

            Creating a person specification          

            Creating job documents for your organisation          


3.         Developing your questioning skills 

            Asking open and closed questions     

            Asking reflective questions    

            Asking challenging questions

            Learning to ask questions about competencies and behaviour          

            Delving into motivations and aspirations      

            Interpreting body language    

            Being persistent         


4.         Avoiding poor questions      

            Unacceptable and discriminatory questions  

            Stress and ‘killer’ questions   

            Pop psychology questions      

            Hypothetical questions          

            Leading questions      

            Multiple questions      

            Self-assessment questions      

            General questions       

            Overly broad questions          

            Questions about fit    


5.         Honing your listening skills 

            Body language and voice      


            Taking notes   


6.         Preparing to interview         

            Recruiting possible candidates          

            Designing the interview process        

            Inviting candidates to interview        

            Interviewing with colleagues 


            Setting up the room   

            Interviewing on the move      

            Telephone interviewing          

            The CV and covering letter   


7.         Opening the interview          

            Your frame of mind   

            Putting candidates at ease     

            Handling lateness and other issues   &nbs

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