Now in its sixth edition, Skills of Management is widely regarded as one of the leading introductions to core business and management skills for both students and professionals. The thoroughly revised and up-to-date chapters explore the theoretical and practical realities of management using real-life case examples and exercises. Covering both overarching strategic issues, such as defining the manager's job, priorities and objectives within the organizational context, through to practical issues, such as delegation, communication and training, this definitive text covers the areas of management expertise essential for any modern business and management student.
|Publisher:||Cengage Learning EMEA Higher Education|
|Product dimensions:||7.44(w) x 9.74(h) x 0.98(d)|
About the Author
W. David Rees is a former Principal Lecturer in Management at the University of Westminster. He has extensive consultancy experience in the UK and overseas, both in the private and public sectors. He is a Chartered Fellow of the Chartered Institute of Personnel Development and is a member of the Advisory Conciliation and Arbitration Service's panel of independent arbitrators.
Dr Christine Porter is Head of the HRM academic department at the University of Westminster Business School, a Chartered Institute of Personnel & Development (CIPD), Centre of Excellence. Christine has extensive consultancy experience both in the UK and overseas and is also a Chartered Fellow of the Chartered Institute of Personnel Development.
Table of Contents
1. Managers and their background. 2. Identifying the manager's job. 3. The manager and the organization. 4. Managerial style. 5. Delegation. 6. Motivation. 7. Payment systems. 8. Communication. 9. Selection. 10. Appraisal. 11. Training and Development. 12. Counselling. 13. Disciplinary handling and dismissal. 14. The manager and employee relations. 15. Negotiating skills. 16. Meetings and chairing.