Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understoodby both designers and the people with whom they need to work in order to achieve success with new products and systems. So while the focus is on design, the approach is holistic. Hence, the book speaks to designers, usability specialists, the HCI community, product managers, and business executives. There is an emphasis on balancing the back-end concern with usability and engineering excellence (getting the design right) with an up-front investment in sketching and ideation (getting the right design). Overall, the objective is to build the notion of informed design: molding emerging technology into a form that serves our society and reflects its values.
Grounded in both practice and scientific research, Bill Buxton’s engaging work aims to spark the imagination while encouraging the use of new techniques, breathing new life into user experience design.
- Covers sketching and early prototyping design methods suitable for dynamic product capabilities: cell phones that communicate with each other and other embedded systems, "smart" appliances, and things you only imagine in your dreams
- Thorough coverage of the design sketching method which helps easily build experience prototypeswithout the effort of engineering prototypes which are difficult to abandon
- Reaches out to a range of designers, including user interface designers, industrial designers, software engineers, usability engineers, product managers, and others
- Full of case studies, examples, exercises, and projects, and access to video clips that demonstrate the principles and methods
Table of Contents
PART I: DESIGN AS DREAMCATCHER
Case Study: Apple, Design and Business
The Bossy Rule
A Snapshot of Today
The Role of Design
A Sketch of the Process
The Cycle of Innovation
The Question of 'Design'
The Anatomy of Sketching
Clarity is not always the Path to Enlightenment
The Larger Family of Renderings
Experience Design vs. Interface Design
Sketches are not Prototypes
Where is the User in all of this?
You make that Sound like a Negative Thing
If Someone Made a Sketch in the Forest and Nobody Saw it?
The Object of Sharing
Annotation: Sketching on Sketches
Design Thinkingand Ecology
The Second Worst Thing that Can Happen
A River Runs Through It
PART II: STORIES OF METHODS AND MADNESS
The Wonderful Wizard of Oz
Chameleon: From Wizardry to Smoke-and-Mirrors
Le Bricolage: Cobbling Things Together
It was a Dark and Stormy Night?
Visual Story Telling
Shoot the Mime
Extending Interaction: Real and Illusion
The Bifocal Display
Interacting with Paper
Are you Talking to me?
PART III: RECAPITULATION & CODA
Some Final Thoughts
PART IV: REFERENCES/BIBLIOGRAPHY
What People are Saying About This
"Books that have proposed bringing design into HCI are aplenty, though books that propose bringing software in to Design less common. Nevertheless, Bill manages to skilfully steer a course between the excesses of the two approaches and offers something truly in-between. It could be a real boon to the innovation business by bringing the best of both worlds: design and HCI."--(Richard Harper, Microsoft Research, Cambridge)
"Design is explained, with the means and manner for successes and failures illuminated by engaging stories, true examples and personal anecdotes. In Sketching User Experiences, Bill Buxton clarifies the processes and skills of design from sketching to experience modeling, in a lively and informative style that is rich with stories and full of his own heart and enthusiasm. At the start we are lost in mountain snows and northern seas, but by the end we are equipped with a deep understanding of the tools of creative design."--(Bill Moggridge, Cofounder of IDEO and author of Designing Interactions)
"I love this book. There are very few resources available that see across and through all of the disciplines involved in developing great experiences. This is complex stuff and Buxton's work is both informed and insightful. He shares the work in an intimate manner that engages the reader and you will find yourself nodding with agreement, and smiling at the poignant relevance of his examples."--(Alistair Hamilton, Symbol Technologies, NY)
"While it might seem that Bill Buxton is exaggerating or kidding with this bold assertion, neither is the case. In an impeccably argued and sumptuously illustrated book, design star Buxton convinces us that design simply must be integrated into the heart of business."--(Roger Martin, Dean, Rotman School of Management, University of Toronto)
Most Helpful Customer Reviews
Some great examples of design and design processes, not too preaching although Buxton believes in the cause.