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Reinventing Dell: The Innovation Imperative

Reinventing Dell: The Innovation Imperative

by Heather Simmons
Reinventing Dell: The Innovation Imperative

Reinventing Dell: The Innovation Imperative

by Heather Simmons


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“Knowing that an asteroid is going to hit the earth is not really useful if you are not planning to launch missiles to knock it out of the sky. You have to work massively overtime on the belief that innovation or massive change is going to happen.” — Tom Martin, former VP of marketing

Dell was once listed by Fortune as the most admired company in the world, and held the #1 market share in personal computing. Between 1991 and 1999, Dell’s stock price outperformed that of its next closest competitor by a factor of 20 times - only to lose 70 percent of its value by 2009. Reinventing Dell is the inside story of one of tech’s most intriguing giants.

In this essential new text, innovation expert Heather Simmons asks: How did Dell go from one of the most admired companies in the world to a firm whose stock flatlined for the better part of a decade? More importantly, how might it come back?

Reinventing Dell turns Dell’s rise, fall, and emergent return into cogent lessons that business leaders can’t do without. Simmons combines insightful interviews from former Dell employees, seminal innovation thinking from authors such as Linda Hill and Clayton Christensen, and her own framework, the Intelligent Gambler ©, to analyze Dell’s innovation potential.

Revealing, funny, and incredibly useful, Heather Simmons’s Reinventing Dell is a must-read for leaders in the digital age.

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Product Details

ISBN-13: 9780994890603
Publisher: Heather Simmons
Publication date: 11/16/2015
Pages: 264
Sales rank: 823,003
Product dimensions: 5.25(w) x 8.00(h) x 0.55(d)

Table of Contents

Introduction i

Revolutionary Performance 1

The Direct Model 11

The Innovation Imperative 21

A Brief Sojourn in Academia 33

The Early Years 57

Culture Shift 91

Reinvention 125

A Few Suggestions 161

Postscript 169

Acknowledgments 171

Appendix A
Detailed New Markets Analysis 176

Appendix B
List of Dell's Acquisitions 180

Appendix C
Public vs. Private Scenarios Supporting Detail 184

Notes 193

Bibliography 215

Index 231

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