Primal Leadership: Learning to Lead with Emotional Intelligence

Primal Leadership: Learning to Lead with Emotional Intelligence


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National bestseller now available in paperback.

Drawing from decades of research within world-class organizations, the authors show that great leaders excel not just through skill and smarts, but by connecting with others using Emotional Intelligence competencies like empathy and self-awareness. The best leaders, they show, have "resonance"—a powerful ability to drive emotions in a positive direction to get results—and can fluidly interchange among a variety of leadership styles as the situation demands. Groundbreaking and timely, this book reveals the new requirements of successful leadership.

Product Details

ISBN-13: 9781591391845
Publisher: Harvard Business Review Press
Publication date: 04/14/2004
Edition description: Reprint
Pages: 336
Product dimensions: 5.60(w) x 8.30(h) x (d)

About the Author

Daniel Goleman is codirector of the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University and is the author of the international best-selling books "Emotional Intelligence" and "Working with Emotional Intelligence." Richard Boyatzis is professor and chair of the Department of Organizational Behavior at the Weatherhead School of Management at Case Western Reserve University. Annie McKee serves on the faculty of the University of Pennsylvania Graduate School of Education and consults to business and organization leaders worldwide.

Table of Contents



Part I The Power of Emotional Intelligence

1. Primal Leadership

2. Resonant Leadership

3. The Neuroanatomy of Leadership

4. The Leadership Repertoire

5. The Dissonant Styles: Apply with Caution

Part II Making Leaders

6. Becoming a Resonant Leader: The Five Discoveries

7. The Motivation to Change

8. Metamorphosis: Sustaining Leadership Change

Part III Building Emotionally Intelligent Organizations

9. The Emotional Reality of Teams

10. Reality and the Ideal Vision: Giving Life to the Organization's Future

11. Creating Sustainable Change

Appendix A EI versus IQ: A Technical Note

Appendix B Emotional Intelligence: Leadership Competencies



About the Authors

What People are Saying About This

David Gergen

David Gergen, Director, Center for Public Leadership, John F. Kennedy School, Harvard University
Daniel Goleman has done it again! a fascinating account of how emotions are at the heart of effective leadership. This book is a gem.

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Primal Leadership 3.8 out of 5 based on 0 ratings. 35 reviews.
mischa More than 1 year ago
This book was very useful and informative for any leader of a group or organization. It gives good insight into the psychology of leading. I would recommend this book to any manager or leader, especially in this time of economic change within the business community.
Guest More than 1 year ago
Daniel Goleman, Richard Boyatzis, and Annie McKee first correctly remind us about the importance of dealing with emotions in the workplace. To their credit, Goleman, Boyatzis, and McKee do not downplay the dramatic impact of both intellect and cognitive skills in building a company to last. Goleman, Boyatzis, and McKee then explore the four emotional intelligence dimensions and their associated competencies: Self-awareness, self-management, social awareness, and relationship management. Those capabilities are key to managing others successfully. After exploring each of these four concepts of emotionally intelligent leadership, Goleman, Boyatzis, and McKee apply them to the six types of leadership styles: Visionary, coaching, affiliative, democratic, pacesetting, and commanding. The authors convincingly demonstrate that emotionally intelligent leaders are flexible in their use of leadership styles because some styles are more appropriate than others in specific situations. Emotionally sub-optimal leaders who are willing to improve themselves can learn through self-directed learning and with the help of others how to fill the gaps that separate them from emotionally intelligent leaders. Goleman, Boyatzis, and McKee also explore how to build emotionally intelligent organizations. Ignoring how to deal with the realities of team norms and organizational culture often is a recipe for disaster as Goleman, Boyatzis, and McKee clearly show us. The result is indeed a toxic and rebellious environment that will have a negative impact on both customer and investor loyalty. Finally, Goleman, Boyatzis, and McKee examine the process for sustaining emotionally intelligent leadership over time. To summarize, Primal Leadership is a good read that brings an additional dimension of leadership to our attention.
jpsnow on LibraryThing More than 1 year ago
Of the three or four emotional intelligence books I've read recently, this was definitely the most useful and readable. It's intended for business and other leaders, but offers plenty of content applicable at a personal level. It emphasizes both intra-personal and interpersonal dynamics.
LaurenAileen on LibraryThing More than 1 year ago
I picked up this book for a class assignment where we had to read a ¿management¿ book. I was really dreading this assignment since I hate being forced to read anything, and I have a hard time understanding any aspect of business. A few chapters in I realized this was definitely not a ¿business/management¿ book- this was a psychology and basic human interest book. A few weeks ago, I read an article on Yahoo! about how to get what you want in customer service. The number one rule? ¿You don¿t have to be nice¿. All I thought was ¿okay, that may be true¿but why wouldn¿t you?¿ This book gives the reasons that being nice (and keeping your emotions- both negative and positive- in check) can improve your relationships- personal and busines.Emotional intelligence, in a nutshell, is understanding your own emotions so that you can manage them and keep situations under control. While this sounds like it has no place in the business world (and empathy does seem to be lacking in many ¿cut-throat¿ business plans) in fact, it does. Lower turnover, increased customer service, increased morale¿are all good things! On top of that, building emotional intelligence should be a priority in everyday life. Connecting with people tends to get you exactly what you want- and against the article I had previously read (and had gotten slammed by customers and customer service agents across the board) you don¿t need to be rude, stubborn, and arrogant to get your way. The best part? Anyone can (and should!) learn to increase their emotional intelligence with a little hard work¿and this book!
ndrewtan on LibraryThing More than 1 year ago
I have seen this book around for the longest time but never picked it up - I mean what does 'Primal' even mean?!?! Then, one day while browsing another book 'Resonant Leadership', the authors make reference to their earlier work - Primal Leadership. It was then that I also noticed that one of the authors is none other than Daniel Golement - the EQ guy. Decided to give the book a read and I really really liked it!!! I thought it really hit the nail on the head about the many aspects of leadership and how leadership can be used to really motivate those the leaders serve to action. This will be one of two books I will recommend to any aspiring leaders. The other book is Mintzberg's 'Leadership without easy Answers'.
RMSmithJr on LibraryThing More than 1 year ago
The one book to read in Goleman's EQ/EI trilogy.
MEC03 More than 1 year ago
This book was required for one of my MBA classes but I actually enjoyed it and it spark lots of classroom discussion.
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