Picking Up: On the Streets and Behind the Trucks with the Sanitation Workers of New York City

Picking Up: On the Streets and Behind the Trucks with the Sanitation Workers of New York City

by Robin Nagle


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"Meticulous . . . [Nagle's] passion for the subject really comes to life." The New York Times

New York City produces more than twelve thousand tons of household trash and recyclables a day. As quickly as it accumulates, it's hauled away. But who makes that happen? What's life like for the workers with careers built around garbage?

In Picking Up, the anthropologist Robin Nagle takes us inside New York City's Department of Sanitation, a largely unseen and often unloved army responsible for keeping the city alive. Nagle spent a decade with sanitation people of all ranks to learn what it takes to manage Gotham's garbage. She even took the job herself, driving trucks and plowing snow while enduring the physical aches, public abuse, and risk of injury that are constant realities of the job. Nagle offers an insider's perspective on the complex hierarchies, intricate rules, and obscure language unique to this mostly invisible world.

Not just a contemporary account, Picking Up charts New York City's four-hundred-year struggle with trash. It traces the city's waste-management efforts from a time when filth overwhelmed the streets to today's far more vigorous practices, which have made the city cleaner than it's been in decades.

Complete with vividly evoked characters and memorable descriptions of the sights and smells of the job, Picking Up reveals the vital role sanitation workers play in every city across the globe.

Product Details

ISBN-13: 9780374534271
Publisher: Farrar, Straus and Giroux
Publication date: 03/18/2014
Pages: 304
Sales rank: 275,842
Product dimensions: 5.70(w) x 8.60(h) x 0.90(d)

About the Author

Robin Nagle has been anthropologist-in-residence at New York City's Department of Sanitation since 2006. She is a clinical associate professor of anthropology and urban studies at New York University, where she also directs the Draper Interdisciplinary Master's Program in Humanities and Social Thought.

Read an Excerpt

1.  Garbage Faeries

It was a radiant autumn morning. Tree leaves and car windows sparkled. The garbage bags that filled the back of our collection truck shimmered as Ray Kurtz pulled the handles that activated the bawling hydraulics of the hopper blade. Eager to be useful, I leaned against the load so no errant pieces would fall out, then stepped aside while the blade moved down and pushed the pile into the truck’s body. The machinery howled a note higher as it finished its cycle.
Kurtz was a loose-limbed blond who looked younger than his forty-eight years. He had a mullet, an easy smile, a gently self-deprecating sense of humor, and about eighteen years as a New York City sanitation worker—or “garbageman,” in common parlance. His partner, who threw bags toward us from farther up the curb, was Sal Federici, a dark-haired fifty-something with more than twenty years on the job. Federici, tall and lean, was enigmatically quiet and a liberal smoker. Kurtz had been a few-packs-a-day man himself until the emphysema diagnosis.*
I was working behind a garbage truck so that I might better understand some of the human costs and labor requirements of waste. All of us create trash in great quantities, but it’s a troubling category of stuff that we mostly ignore. We particularly ignore how much care and attention it requires from a large, well-organized workforce. What would life be like if the people responsible for managing the waste of contemporary society were not on the streets every day? What do their jobs entail? Why don’t they get the kudos they deserve? These are urgent questions, and since I live in New York, I decided to look for answers among the men and women of the city’s Department of Sanitation. The best way to learn about their work was to do it with them, a notion that eventually inspired me to get hired as a san worker, but I started my research by accompanying Sanitation crews in various parts of the city—which is how I found myself behind the truck on that beautiful morning, marveling at the light and trying not to get in Kurtz’s way.
Both Kurtz and Federici had spent their careers in a Sanitation district called Manhattan 7, and both had enough seniority to be regulars in section 1, the district’s plum assignment. The 1 has a reputation for clean garbage. The bags don’t often break and maggots are less common, even in summer’s heat.
Every crew starts their shift with a long oaktag card, formally called the Daily Performance Record but more commonly known as the 350, on which their supervisor has written that day’s route (pronounced like “grout,” not “root”).1 A route is figured in lines called ITSAs—Individual Truck Shift Assignments—that indicate the specific block and side of the street to be collected, and in what order. The south side of Eighty-Fourth Street from Broadway to Central Park West, a distance of three blocks, is three lines. This particular example would be written “84, B’Way–CPW, s/s.” If both sides were to be collected (abbreviated on a 350, logically enough, as b/s), it would constitute six lines.2 Kurtz was explaining some of these details while we worked. Federici just smiled, taking drags on his cigarette between bag flings.
Kurtz was the driver and Federici the loader, but both men tossed bags. That particular day, on a block of fastidiously restored brownstones near Central Park West, we were doing house-to-house.* We picked up the garbage left in front of one small building—a town house or a modest apartment complex or a church, for example—and then moved the truck forward a stoop or two to get the pile that waited in front of the next small building, and the next, and the next. The quiet morning streets had been our domain when we started at 6:00, but by about 7:30 more and more people with pressed clothes and closed faces were emerging from doorways and descending stoops. It felt odd that our day was already well under way while these sluggards were only now heading to work, but my colleagues didn’t pay them much attention. The passersby paid us even less.
*   *   *
The workforce of Sanitation is surprisingly small. New York’s 8.2 million residents are served by fewer than 10,000 Sanitation employees (9,216, to be precise: 7,383 uniformed personnel and 1,833 civilians), all of whom make it possible for the DSNY to carry out its three-part mandate.3 The first two parts involve picking up the garbage and figuring out where to put it. Sanitation makes sure that more than six thousand miles of streets are swept several times a week and that the city’s eleven thousand tons of household trash and two thousand tons of household recycling are collected every day.4 Both these tasks are organized by the Department’s Bureau of Cleaning and Collection. Most of the people who work in uniformed titles are assigned to BCC. Once the trash is off the streets, the Bureau of Waste Disposal has to put it somewhere. The problem occupies many fewer people than are required for cleaning and collection, but BWD accounts for a quarter of Sanitation’s $1.35 billion budget.5
Snow removal is the Department’s third duty. Snow does not belong to any single bureau. The public might assume it’s a concern only during the cold months, but everyone on the job, in every title and in every office and among all ranks, will tell you that the many tasks required in preparing for winter make snow a year-round focus.
Behind these organizational divisions stands an eclectic assortment of support personnel. Mechanics, lawyers, plumbers, architects, engineers, electricians, analysts, carpenters, and a host of others keep the physical and political machinery of the Department moving smoothly.
The Manhattan 7 garage serves the Upper West Side neighborhood, which is where I was working with Kurtz and Federici. It’s one of the fifty-nine districts into which the Department divides itself across the city. Districts, or garages—the words are interchangeable—are managed through seven borough-based commands. (There are five boroughs in New York, but Sanitation splits Queens administratively into West and East, Brooklyn into North and South.) Manhattan has twelve districts, as does the Bronx; Brooklyn North and Brooklyn South have nine districts each; Queens East and Queens West have seven each, and Staten Island has three.
Every district is commanded by a superintendent who oversees a team of supervisors, also known informally by their older title of foremen. Supervisors directly manage the sanitation workers who drive the trucks, pick up the trash, and operate the mechanical brooms. Supervisors also serve as intermediaries between what happens on the street and what happens higher up the Department bureaucracy. Until 2011, their responsibilities were organized according to sections, the smaller units into which districts are divided.
Geography, staffing needs, and equipment allocations vary from one garage to the next. Manhattan 1, for example, is a small district of just three sections. M1 covers the Wall Street area, runs about 20 collection trucks and 15 recycling trucks a week, and hosts 55 workers, officers, and support staff across all shifts. A big district like Brooklyn South 18, by contrast, has seven sections, runs 150 collection and 66 recycling trucks every week, and has 168 workers. Queens East 13, so big that it’s called the Ponderosa, covers eight sections out of two garage facilities. Each week, about 185 collection trucks, 72 recycling trucks, and 200 workers serve the neighborhoods of Laurelton, Rosedale, Bellerose, and Queens Village.6
If truck allocations are the measure, Manhattan 7, which has five sections and runs about a hundred collection and fifty recycling trucks a week, is the borough’s second busiest.7 Four of M7’s five sections boast trendy shops, lace-curtain restaurants, and a surfeit of luxury residential real estate, which varies from well-kept single-family homes and block-square prewar palaces to big-box newcomers like Donald Trump’s mammoth structures on a former rail yard overlooking the Hudson River. In the 5 section, the district’s northernmost, Spanish is heard as often as English, and corner bodegas are more common than high-end retailers. It’s easier to find small diners not famous for their coffee than cloth-napkin establishments requiring reservations. Columbia University, edging the top of the 5, inflects the streets with a college-town accent. Garbage in the 5 is supposedly heavier and messier than in the rest of the district and is alleged to attract more rats.
*   *   *
Kurtz, Federici, and I were making our way down a street lined with tall sycamore trees and elegant town houses when all at once, as if she had materialized out of the remarkable morning light, a muse appeared. She was tall, slender, in her mid-twenties, with flawless olive skin, large eyes, full lips. Her hair, neat behind her shoulders, bounced lightly in sync with her brisk footsteps. Surely, I thought, this was the inspiration for Richard Wilbur’s poem “Transit,” which starts, “A woman I have never seen before / Steps from the darkness of her town-house door / At just that crux of time when she is made / So beautiful that she or time must fade.”
As we turned to watch her, time did fade. So did our focus on our work.
“What use to claim that as she tugs her gloves / A phantom heraldry of all the loves / Blares from the lintel? That the staggered sun / Forgets, in his confusion, how to run?”8
Never mind the sun—Kurtz was the one who was staggered. He leaned against the truck, folded his arms, and gazed at her; when a trace of her perfume reached us, he closed his eyes and inhaled deeply. I imagined tendrils of fragrance curling cartoon-style around his chin, tickling his nose with a long feminine finger. He smiled hugely, his eyes still closed, and I smiled as well to see a man so frankly enjoy the sight, and scent, of a woman.
I didn’t know it yet, but that morning on the street I was also observing a man who could stare so blatantly because any potentially disapproving members of the public wouldn’t notice him doing it. In fact, as Kurtz knew well, passersby didn’t even see him. Years on the job had taught him that when he put on his uniform every morning, like Federici and every other sanitation worker in the city, he became invisible.
In mechanical brooms or driving the truck, san workers are merely obstacles to be skirted. When I worked parade cleanups in warm weather, I quickly learned that it was useless to ask bystanders who lingered against the barricades to move back just a little. The coarse bristles of my hand broom were going to scrape their sandaled feet, but even when I stood directly in front of them saying “Excuse me” over and over, they didn’t see or hear me. It’s not that they were ignoring me: I was never part of their awareness in the first place.
Uniforms in general change the way any worker is perceived. The man or woman wearing a uniform becomes the Police Officer or the Firefighter, the Soldier, the Doctor, the Chef. Individuality is subsumed by the role that the clothing implies.9 But the sanitation worker is more than just subsumed by a role. Because of the mundane, constant, and largely successful nature of his work, his uniform (its official color is spruce) acts as a cloaking device. It erases him. He doesn’t carry guns or axes, no one begs for him in a 911 call, he is not expected to step into a crisis, to soothe an emergency, to rescue innocents.10 Instead, his truck and his muscle punctuate the rhythms of a neighborhood at such regular intervals that he becomes a kind of informal timepiece.
Effective garbage collection and street cleaning are primary necessities if urban dwellers are to be safe from the pernicious effects of their own detritus. When garbage lingers too long on the streets, vermin thrive, disease spreads, and city life becomes dangerous in ways not common in the developed world for more than a century. It is thus an especially puzzling irony that the first line of defense in any city’s ability to ensure the basic health and well-being of its citizenry is so persistently unseen, but the problem is hardly unique to New York.
John Coleman, president of Haverford College in the early 1970s, spent part of a sabbatical working for two weeks as a “garbageman” near Washington, D.C. His route took him to a tony suburban neighborhood late on a Saturday morning.11 “I thought this might mean more talk back and forth as I made the rounds today,” he mused. “While I wouldn’t have time to talk at length, there was time to exchange the greetings that go with civilized ways. This was where I got my shock.”
Both men and women gave me the silent or staring treatment. A woman in housecoat and curlers putting her last tidbit of slops into the pail was startled as I came around the corner of her house. At the sound of my greeting, she gathered her housecoat tightly about her and moved quickly indoors. I heard the lock click … Another woman had a strange, large animal, more like a vicuña than anything else, in her yard. I asked her what kind of dog it was. She gaped at me. I thought she was hard of hearing and asked my question louder. There was a touch of a shudder before she turned coldly away. A man playing ball with his two young sons looked over in response to my voice, stared without a change of face, and then calmly threw the next ball to one of the boys. And so it went in almost every yard.12
No wonder people gaped at him or turned away. By speaking to the householders he met on his route, Coleman had transgressed. Invisible laborers are not supposed to make themselves noticed. They are meant to do their work and move along, heads down and mouths shut. Though most householders would admit, if pressed, that the people who tote away their garbage are important in the larger scheme of things, it doesn’t mean they must acknowledge the one who does the toting. Heaven forfend!
Here’s an especially illuminating and depressingly common example of Invisibility Syndrome, one I’ve heard from junior Sanitation folk and seasoned vets alike. A san man reaching to pick up a bag of trash encounters a dog walker who lets Fido let loose at that exact instant on that exact bag. Imagine the san man in motion, his body bent so he can grasp the slick plastic of the bag, finding himself face-to-face with a dog’s raised leg and liquid output. A variation on this theme is that the dog walker plops a sample of the pooch’s poop precisely where the worker is reaching, in which case the worker in motion closes his fist not around the ear of the bag but around a bagged (or sometimes unbagged) pile of shit.
The situation presents a few choices. The worker can ignore it. Or he can politely but firmly point out to the dog walker that her behavior is offensive. Or he can become irate. A new hire still on probation is wise to stay quiet, though he in particular will often find that the most difficult choice. A san worker with a few years on the job who is familiar with this moment knows that nothing he does or says will change the dog walker’s attitude or behavior—in fact, even a polite comment from him will most likely inspire invective—so he usually doesn’t bother to respond.
But to another man with a few years on the job, or perhaps the same man on a different day, the rudeness can carry an unexpected prickle, maybe even a sting, that ruptures his calm. In the versions I’ve heard, the san man who decides to protest always starts by speaking respectfully, which may or may not be true, and the dog walker always responds with obscenities, which I believe. The curses are variations on the command that the san man mind his own goddamn business, an illogic I especially like. That garbage Fido is soiling? It is the san man’s business.
When the dog walker starts unloading expletives, the san man faces another choice. He can ignore her and continue his work. Those who take this path explain to me that they had to say something, even though—as predicted—the dog walker refused to hear it. But another worker, having opened his mouth in the first place, will sometimes further tease what now qualifies as a frayed interaction. The most popular strategy—a surprisingly spontaneous consensus, since there is no section of any codebook that recommends this reply—is to volunteer to deliver fresh dog shit to the dog owner at her job. Perhaps she would like it in the middle of her computer keyboard?
As one would expect, the suggestion provokes new outrage from Fido’s owner, usually along the lines of “How dare you talk to me that way?” or “Who the fuck do you think you are?” or every civil servant’s favorite, “Watch your mouth, you stupid asshole; I pay your salary.” Once in a while the affronted citizen will formally complain, in writing or by phone, but the Sanitation officer hearing the offense likely experienced the same situation when he was on the street and will do little except make soothing noises to the complainant, along with assurances that the intolerably bad-mannered sanitation worker in question will suffer harsh consequences, which is nonsense.
There are exceptions to san workers’ invisibility. Building supers and porters often help throw bags into the back of the truck. Small children sometimes stop to talk to the crew and watch them work, especially if the hopper blade is making an extra lot of grinding, crunching noise while it pulverizes something big, like a stove or a couch. Old people often watch closely, too; sometimes they offer thanks or querulous criticism. And motorists notice sanitation workers, but usually only after they turn onto a narrow street, come halfway up the block, and find themselves stuck behind the truck—the very same truck that was right there, easily visible from the intersection, before the motorist made the turn.
An alarming number of people seem to become cretins when they slip behind the wheel of a car. Or maybe a particular species of New York driver is prone to a form of magical thinking. When this person sees a street blocked by a working collection truck and makes the turn anyway, he must believe that he can cause the obstacle to vanish if he just concentrates hard enough. When that strategy fails, it seems that the driver attempts an alternative ensorcellment: if he says the right spells—that is, if he’s rude enough—then the truck will disappear.
Woe unto that motorist. Excessive honking, yelling, and cursing are excellent ways to invert the standard relationship between seen and unseen: the san man does not seem to hear the horn or the curses, nor does he see the car. Astute observers will notice that—is it possible?—the more grief they get, the slower a crew moves. Indeed, some workers add an extra cycle of the hopper for every honk of a horn. The men have nowhere to go except the end of the block and then the block beyond that, and they are not interested in working faster every time someone in a car is inconvenienced. Moreover, this particular motorist is the umpteenth idiot to throw profanities at them, and they are thoroughly unimpressed. (Who’s invisible now, suckah?)
I witnessed a near fight one morning when a man in an SUV worked himself into a froth while the delivery van in front of him was slow to squeeze past our collection truck. When the SUV pulled up next to the Sanitation crew, its driver asked, in accented English and with spittle flecking his lips, why they didn’t move the fucking truck over a few fucking inches to allow the goddamn cars to pass. The two san men turned as one to look at their truck. If it were any closer to the cars parked at the curb, it would have taken off those cars’ side-view mirrors. The men turned back to the motorist.
“Move it over where?” asked the driver, a stocky African American man in his fifties. “I’m supposed to climb out over the cars? Or over the loader’s seat?” The motorist, a vein pulsing in his forehead, insisted that the truck had room to spare, that the san men were fucking idiots if they couldn’t see that.
The loader, a young man, stepped forward. Earlier in the morning, he had been talking with pride about his parents, who had immigrated to New York just before he was born. He leaned down until his face was inches from the motorist’s.
“Why don’t you go the fuck back where you came from, you little shit,” he said quietly. “No one wants you in this country. You can’t even speak fucking English.”
Had the motorist not been pinned by a seat belt and a car door, he likely would’ve taken a swing at the loader. Perhaps he considered disentangling himself and leaping from his car, but when he paused to converse with the crew, he had created a fresh traffic jam, and car horns were blaring anew. He glowered, spilled a few more curses, and stepped on his accelerator, his tires squealing as he zoomed toward the intersection.
The loader explained to me that even if it gets you in trouble, some insults you must answer, because are you a man or aren’t you a man? If his supervisor had overheard this exchange, however, or if the motorist had taken note of the truck number, the street, the time of day, or the loader’s name embroidered on his sweatshirt, the worker would almost certainly have been banged (that is, he would have received a formal written complaint). If it had come down to a he said/he said account, the motorist could have been faulted for starting the feud, but he would have suffered no repercussions.
Despite public perceptions to the contrary, guys will, in fact, take the truck around the block now and then to relieve the traffic backed up behind them. A dewy-eyed woman with a hitch in her voice can sometimes get a crew to move the truck out of the way in a heartbeat—but not always. Work is work, and often there are two dewy-eyed women for every three cars stuck. A short-lived policy from the Department required workers on some routes to move the truck every time it impeded traffic, a scheme that provoked great skepticism among the rank and file. Such thorough accommodation to motorists ensured that collection routes were never completed. Crews spent their shifts driving in circles.
*   *   *
The sociologist Wayne Brekhus might point to sanitation work as an example of an “unmarked” element of daily life.13 The world around us is more completely comprehended if we look for phenomena that are usually unnoticed—unextraordinary, he calls them—and therefore unanalyzed. They stand in contrast to things, relationships, identities, or behaviors that are marked, claims Brekhus; these garner a lot of attention and are often used as examples that purport to illustrate larger realities, but recognizing only marked phenomena distorts our understanding of the world.14 Brekhus makes the case that important truths are lodged within the unmarked and the unseen.
Municipal recycling programs are a good example. They are central to waste management strategies in towns and cities all over the world and are usually accompanied by rhetoric about how recycling helps save the planet. It’s an unfortunate claim. While such programs have many benefits, they don’t do squat for global environmental health.15 Yet curbside recycling, a marked component of what’s considered responsible ecological stewardship, receives real resources and support while other, less obvious, more complicated choices that have the potential to make a real difference, like a more politically engaged citizenry and government incentives against various forms of large-scale pollution, are largely unmarked and so are ignored.
San workers recognize that they are engaged in unmarked labor and are themselves unmarked laborers. One afternoon a san man listened passively as his supervisor yelled at him for something or other. When the rant subsided, the worker said wearily, “C’mon, Eddie, what are you getting so upset about? It’s only garbage.” The phrase is common. Following a difficult time “chasing garbage” after Department resources had been diverted for a large snowstorm, a district superintendent received low marks from his superiors for the efforts of his garage. Like everyone else, he was bone tired from consecutive weeks of twelve- and thirteen-hour days. He took his responsibilities seriously, and the criticisms stung. But then he shook his head dismissively. “It’s only garbage,” he said, sighing.
Labors of waste certainly qualify as unmarked, but a sanitation worker is not physically invisible. Haverford’s John Coleman wasn’t wearing a magic cloaking device when he was collecting garbage, nor do New York’s Sanitation crews become see-through when they’re on the street; rather, their consistent state of not-there-ness is a status given to them by the larger culture. When going about their everyday chores, sanitation workers are willfully unseen by the public.16
Garbage itself is the great unmarked and purposely unseen result of a lushly consumptive economy and culture. The work is further unmarked and unseen because it exists along both physical and cognitive edges. A sanitation worker’s career is focused on objects and debris that others have decided merit no further attention and that are in transition out of the home to a “final” resting place. He occupies in-between physical spaces—the street, yes, but specifically the curb, the alley, the end of the driveway. He moves garbage, the ultimate unloved Stuff, to areas zoned mostly for industrial uses. He starts and finishes his workday in a garage that is usually on the outskirts of a neighborhood. He is the intercessor between the uncomfortable here and now of an individual’s own refuse and a safely mythical “away.”
But there’s more. His work is preventive, not reactive, and thus it becomes marked only when it’s not done. A steady joke and truism among san workers is that they get attention on only a few occasions; one of them is a missed pickup. Systematic garbage collection was instituted in New York less than 120 years ago, but since then the public has come to rely on the service as commonplace and unexceptional.17 No matter the circumstances—a blizzard, a terrorist attack, a blackout, a hurricane, a fire that razes a garage—the garbage gets picked up. The sanitation worker is as unremarkable and as certain to arrive as the morning sun.18
A reader of a certain ilk who has stayed with me this far may be growing impatient. “Yeah,” I imagine him saying, “so garbagemen—er, ‘sanitation workers’—don’t get much attention. So what? A lot of different kinds of workers don’t get much attention. Why should I care about sanitation people?”
An excellent question. The quick answer, which consternates even some people on the job: because Sanitation is the most important uniformed force on the street. No city can thrive without a workable solid waste management plan. If sanitation workers aren’t out there, the city becomes unlivable, fast. Before problems of rubbish and street cleaning were solved, much of New York was infamously filthy. Thousands upon thousands of people who had no choice but to endure streets shin-deep in all manner of debris, whose homes were airless rooms and lightless cellars, died in extravagant numbers of diseases that even back then were largely preventable. Responses to this constellation of horrors came from many quarters, but effective garbage collection was one of the bedrock foundations upon which reform was built. Certainly police and fire, corrections and transportation, child welfare and education, are all essential to a healthy city, but New York’s history proves that neither cops nor firefighters nor teachers can function effectively for the city as a whole when the streets they travel and the neighborhoods where they work and live are buried in waste.
The claim extends beyond public health, and the second reason for Sanitation’s importance has two factors. San workers are key players in maintaining the most basic rhythms of capitalism. Material consumption always includes, though seldom acknowledges, the necessity of disposal. If consumed goods can’t be discarded, the space they occupy remains full, and new goods can’t become part of a household.19 Because sanitation workers take away household trash, the engines of our consumption-based economy don’t sputter. Though this is a simplistic description of a dense and complex set of processes, the fundamental reality is straightforward: used-up stuff must be thrown out for new stuff to have a place.
Contemporary consumption and discard habits represent a use of time that has no historical precedent.20 We depend on our ability to move fast, and so assume the briefest relationships with coffee cups, shopping bags, packaging of all kinds—encumbrances we must shed quickly so that we can maintain what I call our average necessary quotidian velocity. Such velocity is connected to our identities, which have never been more malleable; consumption is the mechanism we rely on in this moment of time to declare and recognize distinctions of class, education, political leaning, religious belief.
By this logic, sanitation workers are absolutely central to our physical well-being as residents of a metropolis and to our sense of proper citizenship within a hyper-paced world, even while the work of sanitation remains bluntly physical. Despite unprecedented technological sophistication, the labors of waste literally rest on the bodies of men and women whom we routinely stigmatize. The radio ad for a dating service asks, “Why settle for a garbageman when you can have a stockbroker?” A woman offers a sanitation worker that day’s newspaper, and as he thanks her, she asks hesitantly, “You can read, right?” A cartoon of a couple at a nice restaurant shows the woman, looking distressed, explain to her date, “When I said I wanted someone in uniform, this wasn’t what I had in mind.” The man, surrounded by flies, wears a jacket from Joe’s Garbage Service. A newspaper story about a college football scandal quotes an administrator justifying false grades for school jocks by explaining that he wanted his athletes to get jobs at the post office instead of having to become garbagemen.21 Tourist shops all over New York City sell knockoff FDNY and NYPD gear, but little or nothing from the DSNY. Chain stores, other retail outlets, and even some colleges in the New York region give discounts to cops and firefighters but not to sanitation workers. And every sanitation worker of a certain age remembers the teacher yelling that if he didn’t get good grades, he’d end up a garbageman.
The stigma smarts, but it is especially disturbing because, according to the federal Bureau of Labor Statistics, sanitation work is one of the most dangerous jobs in the nation, with significantly higher injury and fatality rates per labor hour than policing or firefighting.
Families whose loved ones become sanitation workers often cite the absence of guns and flames as a reason to be glad for the job. “I didn’t want to get shot one day,” a new hire told me, explaining why he turned down the chance to be a cop. It’s true that as a san man he’s not likely to have someone pull a gun on him (though it has happened), but he is quite likely to get beaned in the head, or punched in the gut, or scored on the legs with a random assortment of blunt or sharp or jagged objects. Various toxic substances inside the trash he’s handling can cripple or even kill him. And while he’s working in the street, his chances of getting clipped, crushed, or run down by traffic are alarmingly high.
*   *   *
New Yorkers know none of this. “They put their garbage out at night,” quip old-time Sanitation personnel, “and think the Garbage Faeries make it all go away.” The city’s Garbage Faeries are workers who wear dark green uniforms, drive loud white trucks, and lift, in some districts, their share of twenty tons of trash every day; whose families must adjust to a schedule that allows two days off in a row only once every several weeks; who, when they are junior hires, find out only at the end of one shift when and where their next shift starts, which can bounce them all over the clock and sometimes all over the city for weeks, months, even years; who spend their working hours handling heavy machinery and stepping in and out of traffic; and who suffer an array of debilitating and sometimes deadly injuries, regardless of how careful they are. Roughly a quarter of them are African American, slightly fewer than a fifth are Latino, and a little more than half are white, though within that category are many who make a sharp distinction between Irish and Italian.22 Regardless of their ethnicity, their time on the job, the families who depend on them, the specific assignments they take, the physical hurts they endure, or their crucial role in the city’s well-being, when the Garbage Faeries put on that uniform, it’s as if they cease to exist. This had bothered me for a long time.

Copyright © 2013 by Robin Nagle

Table of Contents

Map: New York Sanitation Districts xi

Author's Note xiii

Prelude: Center of the Universe 3

Part 1 Collection

1 Garbage Faeries 11

2 In the Field 28

3 On the Board 41

Part 2 In Title

4 Body and Soul 53

5 Mongo and Manipulation 64

6 Being Uniform 74

Part 3 Species of Reform

7 Tubbs of Nastiness 87

8 A Matter of Spoils 97

9 Apostles of Cleanliness 105

10 An Angry Sea 112

Part 4 Sending It Up

11 You Are a San Man 125

12 Road Worthy 135

13 Bumper Cars 143

14 Getting It Up 157

Part 5 Loaded Out

15 Lost in the Bronx 165

16 We Eat Our Own 172

17 Night Plow 187

18 Snowed Under 200

19 Benevolence 210

Postlude: Someone Else 221

How to Speak Sanitation: A DSNY Glossary 227

Notes 237

Sources 255

Acknowledgments 265

Index 269


Discard Studies: Barnes & Noble Review Interview with Robin Nagle

In 2006, Robin Nagle became the first ever anthropologist-in- residence at New York City's Department of Sanitation. It was a dream come true: garbage had been Nagle's passion for years. While most of us produce our garbage, take it to the curb, and then wipe our hands clean, Nagle has devoted much of her academic career to the stuff, even going so far as to take a full-time job as a sanitation worker for a while. For her, garbage is never just garbage; it's also, in her words, 'an infinite, orgiastic display of humanness at its most mundane, disquieting, and mesmerizing.'

Her book Picking Up: On the Streets and Behind the Trucks with the Sanitation Workers of New York City takes us inside the Department of Sanitation, describing the daily lives of its employees (Nagle included) while simultaneously working toward a basic theory of garbage and the city—how we think about trash, and why. The answer takes us through hundreds of years of waste-management history, into the driver's seat of present-day compactor trucks, and right up to the edge of the city's reeking landfills. 'Garbage is, always,' Nagle writes. 'We will die, civilization will crumble, life as we know it will cease to exist, but trash will endure-our ceaselessly erected, ceaselessly broken cenotaphs to ephemera and disconnection and unquenchable want.' To mark her book's publication, Nagle answered our questions by email.—Peter C. Baker

The Barnes & Noble Review: Early in the book, you write about a childhood experience of finding an open-air garbage dump behind a pristine-looking forest campsite. You describe it as an "awful moment," one that made you "angry." Now, many years later, you write about garbage—and about the people who haul it away—very poetically, with a mix of fascination, awe, and reverence. What's it like studying and writing about something that most people just aren't inclined to think about? Or put otherwise: how did something that you once found viscerally disgusting become your grown-up passion?

Robin Nagle: I think people actually are inclined to think about garbage; it's just that they don't talk about it much. Nearly everyone who hears of my work has a garbage story they're eager to share, and many people also have urgent questions about trash- related issues. It's as if they need permission to admit how concerned they are, or in some cases how fascinated they are.

Garbage is still often disgusting to me, but I'm perpetually captivated by the complexities of its composition and its management, by how it connects to every facet of life, and by its many lovely ironies (it's simultaneously intimate and rejected, ever-present and invisible, personal and global, fleeting yet permanent).

BNR: You start tagging along in garbage trucks and hanging out at garages, taking notes as an anthropologist. But around the seventy-page mark you actually join the Sanitation Department. Your book is much more ethnography than memoir, but I'm curious to know how your life changed during this time. You're an academic: did you stop teaching? What did your colleagues think? What about your family and friends?

RN: Thank you for saying that it's more ethnography than memoir! That was my goal, but I was often uncertain about whether or not I was finding the right balance.

My academic appointment at NYU is unconventional—I don't get sabbaticals or release time-so when I was on the job as a sanitation worker I was also still going full tilt at the university. I could only keep such a demanding schedule because of support from my colleagues, especially those in the master's program I direct. My friends and family just shook their heads and wished me luck; they're quite used to me being caught up with sanitation projects and stories.

BNR: As you describe it, New York's Sanitation Department seems to resent its invisibility—its total taken-for- grantedness—but simultaneously shies away from any and all publicity. When you joined the department, did your coworkers know you were writing about them? If so, what were their thoughts on the project? If not, why not? I know the book's not out yet, but have you had (or do you expect) any feedback from the sanitation work community?

RN: The DSNY doesn't shy away from all publicity-the department's response to Hurricane Sandy earned welcome praise—but so much publicity over the years has been knee-jerk negative that Sanitation people generally tend to avoid it. Why court attention when chances are it will only be critical?

When I joined the department, plenty of people on the job knew me and knew I was writing a book because I'd already spent considerable time in garages and other DSNY facilities around the city. While I was a sanitation worker I was glad to talk about the project with anyone who asked, but I didn't broadcast it.

The feedback so far has been mostly positive.

BNR: You point out that being a sanitation worker today is more dangerous, in terms of injury and fatality rates, than being a police officer or a firefighter. Are these dangers intractable? Do you think they might be reduced if sanitation work and sanitation workers were less invisible?

RN: Sanitation work does not have to be so persistently dangerous. Waste management structures, work rhythms, and even the nature of garbage itself do not exist according to fixed laws of nature. We built these systems, which means we can change them. Such transformations require awareness and will, however, which is one of the reasons I wrote the book. Surely we can figure out a safer, more reasonable way to manage trash; surely we can come up with a better, more environmentally sensitive way to create products and commodities so that a garbage bag is not their inevitable fate.

And you're right, the issue of invisibility is key. If we don't feel the need to see or acknowledge a man or woman doing a task that we count as demeaning, then we are not going to be particularly concerned about that individual's safety. As long as the larger culture looks down upon labors of waste, in New York City or anywhere else, workers are at much greater risk than they need to be.

BNR: Picking Up deals almost exclusively with waste disposal practices in New York City. To what extent is the reality you document representative of how waste is dealt with in other American cities, and/or other parts of the so-called developed world? Are there countries, for example, where sanitation work is not just conducted differently but perceived differently? Where it's less invisible?

RN: Some of the technology is similar. I've seen compactor trucks-the classic model "garbage truck" used in New York-in the slums of urban Brazil, at waste transfer stations in Istanbul, on the streets of Dublin. In terms of visibility, citizens of wealthier nations tend to look less kindly on sanitation work than do people in poorer parts of the world, especially in places where scavenging is still a regular practice. In those cases, the work is differently visible, if you'll excuse the awkward phrase. Systems in developed countries are generally more successful in segregating garbage, which greatly contributes to an "out of sight, out of mind" attitude.

BNR: In addition to describing sanitation work in present- day New York, you also give a tour of its history since 1624. Reading about garbage shin-deep in the streets, massive dung heaps polluting the air in vast swathes of Manhattan, and the like, I couldn't help wondering: do you have any predictions as to which of our current waste management practices will seem particularly shocking (or just plain gross) to the readers of the future?

RN: Wonderful question! Samuel Delaney, one of my favorite authors, wrote a novel called Stars in My Pocket like Grains of Sand that includes a cameo appearance by a government official responsible for a planet's waste management. She is charged with making sure that all discards and effluents are recycled, repurposed, and otherwise kept from fouling the environment. Her job is extremely high status because it's understood to be essential to the immediate and long-term well- being of her world.

When I'm indulging my utopian leanings, I imagine that readers in the future will be appalled by all the waste management practices of our life today. Just consider the pattern. We extract finite resources from the planet, use those resources to manufacture a vast cornucopia of commodities, consume those commodities in staggering quantities, and then let it all become an unwanted thing called Trash that creates hazards across every spectrum of life. How absurd is that! If we sat down and tried to come up with a crazier system, I'm not sure we could.

BNR: What's the current state of "garbage studies"? How did the field—or I guess sub-field—emerge in its current form?

RN: It's great that you refer to it as a field, though that might be a little premature. Garbage studies-or as some of us call it, discard studies-is still in its early formation. I'll know we've established solid ground when my colleagues in academia no longer chuckle at the phrase and when it's a regular part of the curriculum at schools everywhere.

BNR: What's next? Will you keep focusing on garbage? More broadly, what's the next frontier (or frontiers) for garbage studies?

RN: Garbage is an endlessly rich field of investigation, from so many perspectives. I'll be focusing on it, and specifically on the people whose careers revolve around it, for a while. The next frontier for garbage studies-or discard studies-is a more connected community of scholars, workers, and activists; a more clearly articulated set of approaches to waste definitions and analyses; a real push to raise awareness about (and responses to) the varied permutations of waste; and a hard look at its many hidden and pernicious consequences.

March 19, 2013

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