Are you a doctor who wants to give patients the best care, yet struggle with the demands of managing the clinic and the business? Or are you a patient who’s tired of poor service, impolite greetings, and providers in a rush? Doctors Jeff and Susan Kegarise are here to give you hope. There is a better wayfor both patients and doctors.
In One Patient At A Time, they open the doors to their Nashville practice to let patients see how leadership, systems, staff, and doctors combine to deliver patient-focused, relationship-driven care. And they show doctors how to provide this kind of care by giving specific, implementable steps that drive a culture of service to patientsone that patients clearly see as unique, enjoyable, and a better experience than the typical doctor visit.
Read this book and you will never look at your healthcare experience or your practice the same. And you will be better for it.
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|Publisher:||Advantage Media Group|
|Product dimensions:||6.00(w) x 9.00(h) x 0.61(d)|
About the Author
What People are Saying About This
If you want a guidebook for improving your medical practice, this is it. Jeff and Susan live thereon the front lineand they’ve grown several successful companies based on the principles outlined in this fabulous book. The book is filled with great, useable ideas and it’s highly readable. I highly recommend it.
Charles M. Kilo, MD, MPH, CEO, GreenField Health, Former VP, Institute for Healthcare Improvement
In this book, Jeff and Susan simply and articulately share their recipe that has supported their success as professionals and in their personal lives. Leadership, system thinking, focusing on what matters to patients, and developing teams of people to provide evidence-based care have been their true north. It has been an honor over the years to learn with Jeff and an honor now to reflect on his and Susan’s journey. They are forever teachers and we are lucky.
Marjorie M. Godfrey, PhD, MS, BSN, FAAN, Director, The Dartmouth Institute Microsystem Academy, Geisel School of Medicine at Dartmouth; Lebanon, NH, USA