MCSE Windows 2000 Server: Exam Cram

MCSE Windows 2000 Server: Exam Cram

by Natasha Knight


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Provides all of the curriculum objectives of the Windows 2000 Server exam, 70-215 and serves as a perfect complement to the MCSE Windows 2000 Server Exam Prep. Each book includes proven test-taking strategies, warnings on trick questions, timesaving study tips and shortcuts. Contains sample questions and practice tests much like the format of the actual exams. Cram Fitness Assessments give readers a way to determine how to proceed with certification by analyzing their educational and experiential background and their subject knowledge level in order to make suggestions about preparation and study.

Product Details

ISBN-13: 9781576107133
Publisher: Coriolis Group
Publication date: 09/28/2000
Series: Exam Cram 2 Series
Pages: 450
Product dimensions: 6.00(w) x 9.01(h) x 1.00(d)

About the Author

Natasha Knight grew up in the small Oregon coast town of Cannon Beach. She graduated from Linfield College in McMinnville, Oregon, with a Bachelor of Science degree in physics and minors in mathematics and philosophy. After working in the semiconductor/surface physics industry for two years, she became a network systems administrator at the University of Montana Mansfield Library. Most recently, Tasha and her husband moved to Salt Lake City, Utah, where she is a fulltime MCT of Windows NT 4.0 MCSE track and the new Windows 2000 track.

Tasha is MCT-, MCSE-, and A+-certified, and is a network systems administrator. She has worked with Microsoft server products since NT 3.51, Unix products for over 4 years, and desktop operating systems for over 10 years. In her spare time, she enjoys time with her husband, Scott Knight. They love to camp, hike, and fly-fish. They are currently getting ready to welcome their first child into the world.

Read an Excerpt

Chapter 1: Microsoft Certification Exams

Exam taking is not something that most people anticipate eagerly, no matter how well prepared they may be. In most cases, familiarity helps offset test anxiety. In plain English, this means you probably won't be as nervous when you take your fourth or fifth Microsoft certification exam as you'll be when you take your first one.

Whether it's your first exam or your tenth, understanding the details of taking the new exams (how much time to spend on questions, the environment you'll be in, and so on) and the new exam software will help you concentrate on the material rather than on the setting. Likewise, mastering a few basic exam-taking skills should help you recognize-and perhaps even outfox-some of the tricks and snares you're bound to find in some exam questions.

This chapter, besides explaining the exam environment and software, describes some proven exam-taking strategies that you should be able to use to your advantage.

Assessing Exam-Readiness

I strongly recommend that you read through and take the Self-Assessment included with this book (it appears just before this chapter, in fact). This will help you compare your knowledge base to the requirements for obtaining an MCSE, and it will also help you identify parts of your background or experience that may be in need of improvement, enhancement, or further learning. If you get the right set of basics under your belt, obtaining Microsoft certification will be that much easier. Once you've gone through the Self-Assessment, you can remedy those topical areas where your background or experience may not measure up to an ideal certification candidate. But you can also tackle subject matter for individual tests at the same time, so you can continue making progress while you're catching up in some areas.

Once you've worked through an Exam Cram, have read the supplementary materials, and have taken the practice test, you'll have a pretty clear idea of when you should be ready to take the real exam. Although we strongly recommend that you keep practicing until your scores top the 75 percent mark, 80 percent would be a good goal to give yourself some margin for error in a real exam situation (where stress will play more of a role than when you practice). Once you hit that point, you should be ready to go. But if you get through the practice exam in this book without attaining that score, you should keep taking practice tests and studying the materials until you get there. You'll find more pointers on how to study and prepare in the Self-Assessment. But now, on to the exam itself.

The Exam Situation

When you arrive at the testing center where you scheduled your exam, you'll need to sign in with an exam coordinator. He or she will ask you to show two forms of identification, one of which must be a photo ID. After you've signed in and your time slot arrives, you'll be asked to deposit any books, bags, or other items you brought with you. Then, you'll be escorted into a closed room.

All exams are completely closed book. In fact, you will not be permitted to take anything with you into the testing area, but you will be furnished with a blank sheet of paper and a pen or, in some cases, an erasable plastic sheet and an erasable pen. Before the exam, you should memorize as much of the important material as you can, so you can write that information on the blank sheet as soon as you are seated in front of the computer. You can refer to this piece of paper anytime you like during the test, but you'll have to surrender the sheet when you leave the room.

You will have some time to compose yourself, to record this information, and to take a sample orientation exam before you begin the real thing. I suggest you take the orientation test before taking your first exam, but because they're all more or less identical in layout, behavior, and controls, you probably won't need to do this more than once.

Typically, the room will be furnished with anywhere from one to half a dozen computers, and each workstation will be separated from the others by dividers designed to keep you from seeing what's happening on someone else's computer. Most test rooms feature a wall with a large picture window. This permits the exam coordinator to monitor the room, to prevent exam-takers from talking to one another, and to observe anything out of the ordinary that might go on. The exam coordinator will have preloaded the appropriate Microsoft certification exam-for this book, that's Exam 70-215-and you'll be permitted to start as soon as you're seated in front of the computer.

All Microsoft certification exams allow a certain maximum amount of time in which to complete your work (this time is indicated on the exam by an on-screen counter/clock, so you can check the time remaining whenever you like). All Microsoft certification exams are computer generated. In addition to multiple choice, you'll encounter select and place (drag and drop), create a tree (categorization and prioritization), drag and connect, and build list and reorder (list prioritization) on most exams. Although this may sound quite simple, the questions are constructed not only to check your mastery of basic facts and figures about Windows 2000 Server, but they also require you to evaluate one or more sets of circumstances or requirements. Often, you'll be asked to give more than one answer to a question...

Table of Contents

Introduction ..... xxi
Self-Assessment ..... xxxv
Chapter 1: Microsoft Certification Exams ..... 1
Chapter 2: Introduction to Windows 2000 Active Directory ..... 23
Chapter 3: Installing Windows 2000 Server ..... 43
Chapter 4: Hardware Devices and System Optimization ..... 67
Chapter 5: Networking Services ..... 85
Chapter 7: Managing Storage ..... 139
Chapter 8: Files and Folders in Windows 2000 ..... 163
Chapter 9: Print Servers and Web Servers ..... 191
Chapter 10: Network Resources ..... 219
Chapter 11: Windows 2000 Security ..... 249
Chapter 12: Backup and Recovery ..... 277
Chapter 13: Troubleshooting Windows 2000 ..... 301
Chapter 14: Sample Test ..... 317
Chapter 15: Answer Key ..... 339
Glossary ..... 353
Index ..... 373


Welcome to MCSE Windows 2000 Server Exam Cram! Whether this is your first or your fifteenth Exam Cram book, you'll find information here and in Chapter 1 that will help ensure your success as you pursue knowledge, experience, and certification. This book aims to help you get ready to take–and pass–the Microsoft certification Exam 70-215, titled "Installing, Configuring, and Administering Microsoft Windows 2000 Server." This Introduction explains Microsoft's certification programs in general and talks about how the Exam Cram series can help you prepare for Microsoft's Windows 2000 certification exams.

Exam Cram books help you understand and appreciate the subjects and materials you need to pass Microsoft certification exams. Exam Cram books are aimed strictly at test preparation and review. They do not teach you everything you need to know about a topic. Instead, I (the author) present and dissect the questions and problems I've found that you're likely to encounter on a test. I've worked to bring together as much information as possible about Microsoft certification exams.

Nevertheless, to completely prepare yourself for any Microsoft test, I recommend that you begin by taking the Self-Assessment included in this book immediately following this Introduction. This tool will help you evaluate your knowledge base against the requirements for an MCSE under both ideal and real circumstances.

Based on what you learn from that exercise, you might decide to begin your studies with some classroom training or some background reading. On the other hand, you might decide to pick up and read one of the many study guides available from Microsoft or third-party vendors on certain topics, including The Coriolis Group's Exam Prep series. I also recommend that you supplement your study program with visits to to receive additional practice questions, get advice, and track the Windows 2000 MCSE program.

I also strongly recommend that you install, configure, and fool around with the software that you'll be tested on, because nothing beats hands-on experience and familiarity when it comes to understanding the questions you're likely to encounter on a certification test. Book learning is essential, but hands-on experience is the best teacher of all!

The Microsoft Certified Professional (MCP) Program

The MCP Program currently includes the following separate tracks, each of which boasts its own special acronym (as a certification candidate, you need to have a high tolerance for alphabet soup of all kinds):

MCP (Microsoft Certified Professional)–This is the least prestigious of all the certification tracks from Microsoft. Passing one of the major Microsoft exams qualifies an individual for the MCP credential. Individuals can demonstrate proficiency with additional Microsoft products by passing additional certification exams.

MCP+SB (Microsoft Certified Professional + Site Building)–This certification program is designed for individuals who are planning, building, managing, and maintaining Web sites. Individuals with the MCP+SB credential will have demonstrated the ability to develop Web sites that include multimedia and searchable content and Web sites that connect to and communicate with a back-end database. It requires one MCP exam, plus two of these three exams: "70-055: Designing and Implementing Web Sites with Microsoft FrontPage 98," "70-057: Designing and Implementing Commerce Solutions with Microsoft Site Server, 3.0, Commerce Edition," or "70-152: Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0."

MCSE (Microsoft Certified Systems Engineer)–Anyone who has a current MCSE is warranted to possess a high level of networking expertise with Microsoft operating systems and products. This credential is designed to prepare individuals to plan, implement, maintain, and support information systems, networks, and internetworks built around Microsoft Windows 2000 and its BackOffice Server 2000 family of products.

To obtain an MCSE, an individual must pass four core operating system exams, one optional core exam, and two elective exams. The operating system exams require individuals to prove their competence with desktop and server operating systems and networking/internetworking components.

For Windows NT 4 MCSEs, the Accelerated exam, "70-240: Microsoft Windows 2000 Accelerated Exam for MCPs Certified on Microsoft Windows NT 4.0," is an option. This free exam covers all of the material tested in the Core Four exams. The hitch in this plan is that you can take the test only once. If you fail, you must take all four core exams to recertify. The Core Four exams are: "70-210: Installing, Configuring and Administering Microsoft Windows 2000 Professional," "70-215: Installing, Configuring and Administering Microsoft Windows 2000 Server," "70-216: Implementing and
Administering a Microsoft Windows 2000 Network Infrastructure," and
"70-217: Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure."

To fulfill the fifth core exam requirement, you can choose from three design exams: "70-219: Designing a Microsoft Windows 2000 Directory Services Infrastructure," "70-220: Designing Security for a Microsoft Windows 2000 Network," or "70-221: Designing a Microsoft Windows 2000 Network Infrastructure." You are also required to take two elective exams. An elective exam can fall in any number of subject or product areas, primarily BackOffice Server 2000 components. The two design exams that you don't select as your fifth core exam also qualify as electives. If you are on your way to becoming an MCSE and have already taken some exams, visit for information about how to complete your MCSE certification.

In September 1999, Microsoft announced its Windows 2000 track for MCSE and also announced retirement of Windows NT 4.0 MCSE core exams on 12/31/2000. Individuals who wish to remain certified MCSEs after 12/31/2001 must "upgrade" their certifications on or before 12/31/2001. For more detailed information than is included here, visit

New MCSE candidates must pass seven tests to meet the MCSE requirements. It's not uncommon for the entire process to take a year or so, and many individuals find that they must take a test more than once to pass. The primary goal of the Exam Prep series and the Exam Cram series is to make it possible, given proper study and preparation, to pass all Microsoft certification tests on the first try. Table 1 shows the required and elective exams for the Windows 2000 MCSE certification.

MCSD (Microsoft Certified Solution Developer)–The MCSD credential reflects the skills required to create multi-tier, distributed, and COM-based solutions, in addition to desktop and Internet applications, using new technologies. To obtain an MCSD, an individual must demonstrate the ability to analyze and interpret user requirements; select and integrate products, platforms, tools, and technologies; design and implement code, and customize applications; and perform necessary software tests and quality assurance operations.

To become an MCSD, you must pass a total of four exams: three core exams and one elective exam. Each candidate must choose one of these three desktop application exams–"70-016: Designing and Implementing Desktop Applications with Microsoft Visual C++ 6.0," "70-156: Designing and Implementing Desktop Applications with Microsoft Visual FoxPro 6.0," or "70-176: Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0"–plus one of these three distributed application exams–"70-015: Designing and Implementing Distributed Applications with Microsoft Visual C++ 6.0," "70-155: Designing and Implementing Distributed Applications with Microsoft Visual FoxPro 6.0," or "70-175: Designing and Implementing Distributed Applications with Microsoft Visual Basic 6.0." The third core exam is "70-100: Analyzing Requirements and Defining Solution Architectures." Elective exams cover specific Microsoft applications and languages, including Visual Basic, C++, the Microsoft Foundation Classes, Access, SQL Server, Excel, and more.

MCDBA (Microsoft Certified Database Administrator)–The MCDBA credential reflects the skills required to implement and administer Microsoft SQL Server databases. To obtain an MCDBA, an individual must demonstrate the ability to derive physical database designs, develop logical data models, create physical databases, create data services by using Transact-SQL, manage and maintain databases, configure and manage security, monitor and optimize databases, and install and configure Microsoft SQL Server.

To become an MCDBA, you must pass a total of three core exams and one elective exam. The required core exams are "70-028: Administering Microsoft SQL Server 7.0," "70-029: Designing and Implementing Databases with Microsoft SQL Server 7.0," and "70-215: Installing, Configuring and Administering Microsoft Windows 2000 Server."

The elective exams that you can choose from cover specific uses of SQL Server and include "70-015: Designing and Implementing Distributed Applications with Microsoft Visual C++ 6.0," "70-019: Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0," "70-155: Designing and Implementing Distributed Applications with Microsoft Visual FoxPro 6.0," "70-175: Designing and Implementing Distributed Applications with Microsoft Visual Basic 6.0," and two exams that relate to Windows 2000: "70-216: Implementing and Administering a Microsoft Windows 2000 Network Infrastructure," and "70-087: Implementing and Supporting Microsoft Internet Information Server 4.0."

If you have taken the three core Windows NT 4 exams on your path to becoming an MCSE, you qualify for the Accelerated exam (it replaces the Network Infrastructure exam requirement). The Accelerated exam covers the objectives of all four of the Windows 2000 core exams. In addition to taking the Accelerated exam, you must take only the two SQL exams–Administering and Database Design.

Note that the exam covered by this book is a core requirement for the MCDBA certification. Table 2 shows the requirements for the MCDBA certification.

MCT (Microsoft Certified Trainer)–Microsoft Certified Trainers are deemed able to deliver elements of the official Microsoft curriculum, based on technical knowledge and instructional ability. Thus, it is necessary for an individual seeking MCT credentials (which are granted on a course-by-course basis) to pass the related certification exam for a course and complete the official Microsoft training in the subject area, and to demonstrate an ability to teach.

This teaching skill criterion may be satisfied by proving that one has already attained training certification from Novell, Banyan, Lotus, the Santa Cruz Operation, or Cisco, or by taking a Microsoft-sanctioned workshop on instruction. Microsoft makes it clear that MCTs are important cogs in the Microsoft training channels. Instructors must be MCTs before Microsoft will allow them to teach in any of its official training channels, including Microsoft's affiliated Certified Technical Education Centers (CTECs) and its online training partner network. As of January 1, 2001, MCT candidates must also possess a current MCSE.

Microsoft has announced that the MCP+I and MCSE+I credentials will not be continued when the MCSE exams for Windows 2000 are in full swing because the skill set for the Internet portion of the program has been included in the new MCSE program. Therefore, details on these tracks are not provided here; go to if you need more information.

Once a Microsoft product becomes obsolete, MCPs typically have to recertify on current versions. (If individuals do not recertify, their certifications become invalid.) Because technology keeps changing and new products continually supplant old ones, this should come as no surprise. This explains why Microsoft has announced that MCSEs have 12 months past the scheduled retirement date for the Windows NT 4 exams to recertify on Windows 2000 topics. (Note that this means taking at least two exams, if not more.)

The best place to keep tabs on the MCP Program and its related certifications is on the Web. The URL for the MCP program is But Microsoft's Web site changes often, so if this URL doesn't work, try using the Search tool on Microsoft's site with either "MCP" or the quoted phrase "Microsoft Certified Professional" as a search string. This will help you find the latest and most accurate information about Microsoft's certification programs.

Taking a Certification Exam

Once you've prepared for your exam, you need to register with a testing center. Each computer-based MCP exam costs $100, and if you don't pass, you may retest for an additional $100 for each additional try. In the United States and Canada, tests are administered by Prometric and by Virtual University Enterprises (VUE). Here's how you can contact them:

Prometric–You can sign up for a test through the company's Web site at Or, you can register by phone at 800-755-3926 (within the United States or Canada) or at 410-843-8000 (outside the United States and Canada).

Virtual University Enterprises–You can sign up for a test or get the phone numbers for local testing centers through the Web page at

To sign up for a test, you must possess a valid credit card, or contact either company for mailing instructions to send them a check (in the U.S.). Only when payment is verified, or a check has cleared, can you actually register for a test.

To schedule an exam, call the number or visit either of the Web pages at least one day in advance. To cancel or reschedule an exam, you must call before 7 p.m. pacific standard time the day before the scheduled test time (or you may be charged, even if you don't appear to take the test). When you want to schedule a test, have the following information ready:

‰ Your name, organization, and mailing address.

‰ Your Microsoft Test ID. (Inside the United States, this means your Social Security number; citizens of other nations should call ahead to find out what type of identification number is required to register for a test.)

‰ The name and number of the exam you wish to take.

‰ A method of payment. (As we've already mentioned, a credit card is the most convenient method, but alternate means can be arranged in advance, if necessary.)

Once you sign up for a test, you'll be informed as to when and where the test is scheduled. Try to arrive at least 15 minutes early. You must supply two forms of identification–one of which must be a photo ID–to be admitted into the testing room.

All exams are completely closed-book. In fact, you will not be permitted to take anything with you into the testing area, but you will be furnished with a blank sheet of paper and a pen or, in some cases, an erasable plastic sheet and an erasable pen. I suggest that you immediately write down on that sheet of paper all the information you've memorized for the test. In Exam Cram books, this information appears on a tear-out sheet inside the front cover of each book. You will have some time to compose yourself, record this information, and take a sample orientation exam before you begin the real thing. I suggest you take the orientation test before taking your first exam, but because they're all more or less identical in layout, behavior, and controls, you probably won't need to do this more than once.

When you complete a Microsoft certification exam, the software will tell you whether you've passed or failed. If you need to retake an exam, you'll have to schedule a new test with Prometric or VUE and pay another $100.

The first time you fail a test, you can retake the test the next day. However, if you fail a second time, you must wait 14 days before retaking that test. The 14-day waiting period remains in effect for all retakes after the second failure.

Tracking MCP Status

As soon as you pass any Microsoft exam (except Networking Essentials), you'll attain Microsoft Certified Professional (MCP) status. Microsoft also generates transcripts that indicate which exams you have passed. You can view a copy of your transcript at any time by going to the MCP secured site and selecting Transcript Tool. This tool will allow you to print a copy of your current transcript and confirm your certification status.

Once you pass the necessary set of exams, you'll be certified. Official certification normally takes anywhere from six to eight weeks, so don't expect to get your credentials overnight. When the package for a qualified certification arrives, it includes a Welcome Kit that contains a number of elements (see Microsoft's Web site for other benefits of specific certifications):

‰ A certificate suitable for framing, along with a wallet card and lapel pin.

‰ A license to use the MCP logo, thereby allowing you to use the logo in advertisements, promotions, and documents, and on letterhead, business cards, and so on. Along with the license comes an MCP logo sheet, which includes camera-ready artwork. (Note: Before using any of the artwork, individuals must sign and return a licensing agreement that indicates they'll abide by its terms and conditions.)

‰ A subscription to Microsoft Certified Professional Magazine, which provides ongoing data about testing and certification activities, requirements, and changes to the program.

Many people believe that the benefits of MCP certification go well beyond the perks that Microsoft provides to newly anointed members of this elite group. We're starting to see more job listings that request or require applicants to have an MCP, MCSE, and so on, and many individuals who complete the program can qualify for increases in pay and/or responsibility. As an official recognition of hard work and broad knowledge, one of the MCP credentials is a badge of honor in many IT organizations.

How to Prepare for an Exam

Preparing for any Windows 2000 Server-related test (including "Installing, Configuring, and Administering Microsoft Windows 2000 Server") requires that you obtain and study materials designed to provide comprehensive information about the product and its capabilities that will appear on the specific exam for which you are preparing. The following list of materials will help you study and prepare:

‰ The Windows 2000 Server product CD includes comprehensive online documentation and related materials; it should be a primary resource when you are preparing for the test.

‰ The exam preparation materials, practice tests, and self-assessment exams on the Microsoft Training & Services page at The Testing Innovations link offers samples of the new question types found on the Windows 2000 MCSE exams. Find the materials, download them, and use them!

‰ The exam preparation advice, practice tests, questions of the day, and discussion groups on the e-learning and certification destination Web site (

In addition, you'll probably find any or all of the following materials useful in your quest for Windows 2000 Server expertise:

Microsoft training kits–Microsoft Press offers a training kit that specifically targets Exam 70-215. For more information, visit: This training kit contains information that you
will find useful in preparing for the test.

Microsoft TechNet CD–This monthly CD-based publication delivers numerous electronic titles that include coverage of Directory Services Design and related topics on the Technical Information (TechNet) CD. Its offerings include product facts, technical notes, tools and utilities. A subscription to TechNet costs $299 per year, but it is well worth the price. Visit and check out the information under the "TechNet Subscription"
menu entry for more details.

Study guides–Several publishers–including The Coriolis Group–offer Windows 2000 titles. The Coriolis Group series includes the following:

The Exam Cram series–These books give you information about the material you need to know to pass the tests.

The Exam Prep series–These books provide a greater level of detail than the Exam Cram books and are designed to teach you everything you need to know from an exam perspective. Each book comes with a CD that contains interactive practice exams in a variety of testing formats.

Together, the two series make a perfect pair.

Multimedia–These Coriolis Group materials are designed to support learners of all types–whether you learn best by reading or doing:

The Exam Cram Personal Trainer–Offers a unique, personalized self-paced training course based on the exam.

‰ The Exam Cram Personal Test Center–Features multiple test options that simulate the actual exam, including Fixed-Length, Random, Review, and Test All. Explanations of correct and incorrect answers reinforce concepts learned.

Classroom training–CTECs, online partners, and third-party training companies (like Wave Technologies, Learning Tree, Data-Tech, and others) all offer classroom training on Windows 2000. These companies aim to help you prepare to pass Exam 70-215. Although such training runs upwards of $350 per day in class, most of the individuals lucky enough to partake find it to be quite worthwhile.

‰Other publications–There's no shortage of materials available about Windows 2000 Server. The resource sections at the end of each chapter should give you an idea of where we think you should look for further discussion.

By far, this set of required and recommended materials represents a nonpareil collection of sources and resources for Windows 2000 Server and related topics. I anticipate that you'll find that this book belongs in this company

About this Book

Each topical Exam Cram chapter follows a regular structure, along with graphical cues about important or useful information. Here's the structure of a typical chapter:

Opening hotlists–Each chapter begins with a list of the terms, tools, and techniques that you must learn and understand before you can be fully conversant with that chapter's subject matter. I follow the hotlists with one or two introductory paragraphs to set the stage for the rest of the chapter.

Topical coverage–After the opening hotlists, each chapter covers a series of topics related to the chapter's subject title. Throughout this section, I highlight topics or concepts likely to appear on a test using a special Exam Alert layout, like this:

This is what an Exam Alert looks like. Normally, an Exam Alert stresses concepts, terms, software, or activities that are likely to relate to one or more certification test questions. For that reason, I think any information found offset in Exam Alert format is worthy of unusual attentiveness on your part. Indeed, most of the information that appears on The Cram Sheet appears as Exam Alerts within the text.

Pay close attention to material flagged as an Exam Alert; although all the information in this book pertains to what you need to know to pass the exam, I flag certain items that are really important. You'll find what appears in the meat of each chapter to be worth knowing, too, when preparing for the test. Because this book's material is very condensed, I recommend that you use this book along with other resources to achieve the maximum benefit.

In addition to the Exam Alerts, I have provided tips that will help you build a better foundation for Windows 2000 Server knowledge. Although the information may not be on the exam, it is certainly related and will help you become a better test-taker.

This is how tips are formatted. Keep your eyes open for these, and you'll become a Windows 2000 Server guru in no time!


Practice questions–Although I talk about test questions and topics throughout the book, a section at the end of each chapter presents a series of mock test questions and explanations of both correct and incorrect answers.

Details and resources–Every chapter ends with a section titled "Need to Know More?". This section provides direct pointers to Microsoft and third-party resources offering more details on the chapter's subject. In addition, this section tries to rank or at least rate the quality and thoroughness of the topic's coverage by each resource. If you find a resource you like in this collection, use it, but don't feel compelled to use all the resources. On the other hand, I recommend only resources I use on a regular basis, so none of my recommendations will be a waste of your time or money (but purchasing them all at once probably represents an expense that many network administrators and would-be MCPs and MCSEs might find hard to justify).

The bulk of the book follows this chapter structure slavishly, but there are a few other elements that I'd like to point out. Chapter 14 includes a sample test that provides a good review of the material presented throughout the book to ensure you're ready for the exam. Chapter 15 is an answer key to the sample test that appears in Chapter 14. In addition, you'll find a handy glossary and an index.

Finally, the tear-out Cram Sheet attached next to the inside front cover of this Exam Cram book represents a condensed and compiled collection of facts and tips that I think you should memorize before taking the test. Because you can dump this information out of your head onto a piece of paper before taking the exam, you can master this information by brute force–you need to remember it only long enough to write it down when you walk into the test room. You might even want to look at it in the car or in the lobby of the testing center just before you walk in to take the test.

How to Use this Book

I've structured the topics in this book to build on one another. Therefore, some topics in later chapters make more sense after you've read earlier chapters. That's why I suggest you read this book from front to back for your initial test preparation. If you need to brush up on a topic or you have to bone up for a second try, use the index or table of contents to go straight to the topics and questions that you need to study. Beyond helping you prepare for the test, I think you'll find this book useful as a tightly focused reference to some of the most important aspects of Windows 2000 Server.

Given all the book's elements and its specialized focus, I've tried to create a tool that will help you prepare for–and pass–Microsoft Exam 70-215. Please share your feedback on the book, especially if you have ideas about how we can improve it for future test-takers.

Send your questions or comments to The Coriolis Group at Please remember to include the title of the book in your message. Also, be sure to check out the Web pages at, where you'll find information updates, commentary, and certification information.

Thanks, and enjoy the book!

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