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Mastering People Management: Build a Successful Team-Motivate, Empower and Lead People / Edition 2

Mastering People Management: Build a Successful Team-Motivate, Empower and Lead People / Edition 2

by Mark ThomasMark Thomas


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Whether you are a first-time manager, a function specialist, or someone running your own organization, your objectives will always be the same: how do I obtain—and sustain—the best performance from both myself and my team?

Based on in-depth experience of developing people and initiating change within many types of organizations, Mark Thomas provides a practical guide to mastering the essential techniques of people management.

He explains all the key concepts clearly and his book, packed with examples, charts, tips, and techniques, is full of practical advice and shrewd insights. Written by an author with many years' experience as a successful trainer and consultant, Mastering People Management is an outstanding introduction to the subject: it covers all the ground with thoroughness and clarity together with examples and insights that bring theory to life.

Product Details

ISBN-13: 9781854183286
Publisher: Thorogood
Publication date: 08/28/2007
Edition description: Second Edition
Pages: 230
Product dimensions: 5.87(w) x 8.33(h) x 0.90(d)

About the Author

Mark Thomas is a business consultant, author, and speaker who has worked in over 40 different countries. His clients include Lloyds TSB Asset Management, Motorola, Barclays Capital, Reuters, Cisco, Sony, HSBC, Coca-Cola, Mars, Nestlé, Aramex, Shell, Union Bank of Switzerland, and the American Management Association.

Mark Thomas is a senior partner with Performance Dynamics Management Consultants, an international business consultancy specializing in organizational change and people development. He is also a fellow of the UK Chartered Institute of Personnel and Development and an associate faculty member of the Tias Business School in Holland and MCE in Brussels.

Table of Contents

1) What Is Management; 2) Mastering Yourself; 3) Mastering Performance Management; 4) Mastering Face-to-Face Communications; 5) Mastering Role Reviews and Coaching Techniques; 6) Mastering Poor Performers; 7) Mastering Team Management; 8) Mastering Time Management; 9) Mastering Meetings; 10) Mastering the Skills of Assertion; 11) Summary Checklists.

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