The Manager as Facilitator

The Manager as Facilitator

by Judy Wichard, Nathalie L. Kees

Hardcover

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Overview

Anyone who manages more than one direct report becomes, de facto, a team leader, mediator, and communicator extraordinaire. From meetings to training exercises to brainstorming sessions, managers are called upon to lead groups—defining goals and tasks and bridging differences among members to collaborate and innovate. Drawing from their extensive research, teaching, and practical application in the field of counseling and group dynamics, the authors show readers how to master the role of facilitator—one who engages others in dialogue, resolves conflicts, and steers groups toward collective solutions. From leading project teams to getting buy-in for new policy recommendations, managers will develop skills that can be applied in many contexts, wherever people are working in groups, ultimately contributing to greater awareness and understanding of different points of view. Featuring diagnostic exercises, worksheets, examples, and an extensive listing of resources, The Manager as Facilitator will provide individuals and teams with the tools to promote effective communication, capitalize on diversity, and improve productivity.

Anyone who manages more than one direct report becomes, de facto, a team leader, mediator, and communicator extraordinaire. From meetings to training exercises to brainstorming sessions, managers are called upon to lead groups—defining goals and tasks, creating a climate of mutual support, and bridging differences among members to collaborate and innovate. Drawing from their extensive research, teaching, and practical application in the field of counseling and group dynamics, the authors show readers how to master the role of facilitator—one who engages others in dialogue, resolves conflicts, and steers groups toward collective solutions.

From leading project teams to getting buy-in for new policy recommendations, managers will develop the skills that can be applied in many contexts, wherever people are working in groups, ultimately contributing to greater awareness and understanding of different points of view. Featuring diagnostic exercises, worksheets, examples, and an extensive listing of resources, The Manager as Facilitator will provide individuals and teams with the tools to promote effective communication, capitalize on diversity, and improve productivity.

Product Details

ISBN-13: 9780275989859
Publisher: ABC-CLIO, Incorporated
Publication date: 06/30/2006
Series: Manager as ... Series
Pages: 160
Product dimensions: 6.20(w) x 9.40(h) x 0.90(d)

About the Author

Judy Whichard is President of Consulting Associates, an educational consulting firm specializing in diversity. She is a former international banker, inner city teacher, high school principal, and assistant professor at Colorado State University. She is coauthor of Knowledge Nomads and the Nervously Employed, as well as many articles on presentations on facilitation, educational policy and reform, training, and diversity.

Nathalie L. Kees is Associate Professor in the Counseling and Career Development Program, Colorado State University, where she teaches courses in counseling, diversity, and educational psychology. A Licensed Professional Counselor, she also runs a private practice and has served as a group facilitator, trainer, and consultant to school districts, universities, government agencies, non-profits, and businesses. She has published dozens of articles in such publications as the Journal of Counseling and Development and the Journal for Specialists in Group Work, and has served on a variety of task forces promoting diversity.

What People are Saying About This

Herbert J. Pedri

"I highly recommend this book to all new, lower, and mid-level managers in leadership positions. The facilitation concepts and principles presented here apply to all individuals learning about leadership in both their business and personal lives. The authors illustrate how an individual's sphere of influence is directly related to that person's ability to facilitate diverse groups, small and large."

William J. Kennison

"The Manager as Facilitator is informational, educational, and thought-provoking. The authors provide an insightful approach toward developing the skills every manager needs to become a successful facilitator, and therefore manage their employees more effectively. I am pleased to add this book to my personal library for future reference."

Rich Feller

"A counselor's tone, a seasoned consultant's experience, and a healthy employee's wisdom create a laser-like snapshot of how to maximize inspiration, decision making, conflict, and diversity. The Manager as Facilitator arms managers with the tools to facilitate through assets rather than around barriers. Direct, to the point and full of 'use-it-tomorrow' gems gathered in one read."

Customer Reviews