IT Manager's Handbook: Getting Your New Job Done

IT Manager's Handbook: Getting Your New Job Done

by Bill Holtsnider, Brian D. Jaffe

NOOK Book(eBook)

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Overview

IT Manager's Handbook, Second Edition, provides essential information to help students understand the responsibilities of today’s IT Management professionals: not only planning network security and implementing disaster recovery plans, but also such vital tasks as creating budgets, administering compliance, and managing staff. In particular, the book discusses business practices that are most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendor.

This updated version includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management. Information is organized modularly so that instructors and students can delve directly into only the topics needed. Each chapter contains additional resources sections for books, articles, and websites relevant to that topic.

It contains new material on key technology topics such as open source, outsourcing, offshoring, and handhelds, plus updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.


A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers:
· Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors.
· Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.
· Organizes information modularly so you can delve directly into only the topics that you need.
· Provides a unique management perspective on those specific technical issues with the most significant business ramifications.
· Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.

Product Details

ISBN-13: 9780080465746
Publisher: Elsevier Science
Publication date: 07/26/2010
Series: IT Manager's Handbook Series
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 632
File size: 4 MB

About the Author

Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation.
Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country’s leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times.

Table of Contents

Preface

Part One: The Business of being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls

Part Two: The Technology of being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery

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