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How can we improve ISO 20000? What key business process output measure(s) does ISO 20000 leverage and how? Are we making progress? and are we making progress as ISO 20000 leaders? Who sets the ISO 20000 standards? Who will provide the final approval of ISO 20000 deliverables?
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make ISO 20000 investments work better.
This ISO 20000 All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth ISO 20000 Self-Assessment. Featuring 702 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which ISO 20000 improvements can be made.
In using the questions you will be better able to:
- diagnose ISO 20000 projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in ISO 20000 and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the ISO 20000 Scorecard, you will develop a clear picture of which ISO 20000 areas need attention.
Your purchase includes access details to the ISO 20000 self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.