Introduction to Reference and Information Services in Today's School Library

Introduction to Reference and Information Services in Today's School Library

by Lesley S.J. Farmer

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Overview

Students come to the school library every day with questions ranging from “How many people live in China?” to “I need to find out how the Sun began for my science paper.” Helping students find the answers to their questions is one of the most important responsibilities school librarians have.

In Introduction to Reference and Information Services in Today's School Library, one of America’s premier school library educators covers the A-Z of both reference and information services for today’s library.

Everything from teaching students how to use sources to both in-person and virtual reference service is covered. A key feature of the text is an annotated bibliography of core print and electronic sources for elementary, middle, and high school collections.

Yes, reference and information services are vital library functions in the digital age. Even students who appear to be tech savvy have trouble finding the right information efficiently - and knowing what to do with it. This book examines information needs and behaviors, and provides strategies for assessing and meeting the informational needs of the school community. The book also addresses the conditions for optimum service: physical access (including virtual access), effective interaction and collaboration, instructional design, and systematic planning. Newer issues such as embedded librarianship, curation,collective intelligence, and web 2.0 intellectual property are also addressed. This book introduces the entering professional, and updates practitioners, to current standards and useful strategies.


Product Details

ISBN-13: 9780810887183
Publisher: Rowman & Littlefield Publishers, Inc.
Publication date: 03/16/2014
Edition description: New Edition
Pages: 196
Product dimensions: 5.90(w) x 8.90(h) x 0.80(d)
Age Range: 18 Years

About the Author

Lesley S. J. Farmer, professor at California State University Long Beach, coordinates the librarianship program. She earned her M.S. in library science at the University of North Carolina Chapel Hill and received her doctorate in adult education from Temple University. Dr. Farmer is the author of more than twenty books. She was chair of the education section of the Special Libraries Association in 2012, and was the vice president of association relations for the International Association of School Librarianship.

Table of Contents

Table of Contents
Chapter 1: What Does Reference and Information Service in Today’s School Look Like?
Today’s World
Sidebar: Inventing Reference and Information Services
Defining Terms
Reference and Information Services within the School Library Program
Sidebar: Gathering RIS Baseline Data
References

Chapter 2: Determing Your Community’s Needs
Environmental Scan
User Populations
Developmental Issues
Special Populations
Adult Needs
SWOT Analysis
Conclusions
References

Chapter 3: Assessing Information Behaviors
Interacting with Information
The Added Task of Information Seeking
Intermediaries
Youth’s Information Behaviors
Children’s Information Behaviors
Teens’ Information Behaviors
Ethical Issues in Teens’ Information Behavior
General RIS Implications
Theories of Information Behavior
Optimizing Information Seeking Strategies
A Question of Behavior Quality
A Note about Information Architecture
Searching Print Resources
Searching the World Wide Web
Searching Database Aggregators
Considering Other Literacies
Manipulating Information
Sidebar: Constructing Questions
Assessing Information Behaviors
References

Chapter 4: Developing Resource Collections
What is a Reference Resource?
Profile of the Typical Reference Resource
Types of Reference Sources
Encyclopedias
Dictionaries
Almanacs and Yearbooks
Atlases
Handbooks and Manuals
Biographical Sources
Guides to Other Sources
Selecting Reference Sources
Generic Reference Selection Criteria
Selecting Electronic Reference Sources
Factors in Choosing Formats
Sidebar: Humans as Reference Sources
Selection Processes
Selection Steps
Selection Tools
Reference Sources Life Cycle
Core Reference Collection Suggestions
Elementary
Middle School
High School
Professional
Resource Sharing
References

Chapter 5: Providing Physical Access
Cataloging and Organization
Digital Reference Resource Access
The Big Picture about Library Portals
Sidebar: The Merits of Browsing
References

Chapter 6: Conducting Reference Interactions
Standards
Librarian Standards
Reference Service Standards
Youth-Specific Standards
The Physical and Virtual Context of Reference Interaction
Interacting with Populations with Special Needs
Purposeful RIS Interaction
Types of Reference Questions
Reader’s Advisory
Sidebar: What is the Real Question?
RIS Interactions in Online Environments
Online Visual Interaction
Online Interactive Skills
Collaboration
Basics of Collaboration
Partnerships
Collaborative Activities
Sidebar: Student iSquads
References

Chapter 7: Providing Reference and Information Services Instruction
Information Literacy and Learning Standards
Instruction to Improve Information Behaviors
Side Bar: Mapping the Curriculum
Instructional Design
Side Bar: Research Presentation Rubric
Resources
Instructional Delivery
Time Issues
Space Issues
Staffing
Instructional Method
Student Participation
Side Bar: Learning Activity Collaborative Planning Checklist
Dealing with Major Research Projects
Side Bar: Sample Social Justice Learning Activity
References

Chapter 8: Curating Reference and Information Services
What is Curation?
Packaging Information
Purpose-Specific Information Packaging
Format-Specific Information Packaging
Dynamic Packaging of Information
Branding
References

Chapter 9: Dealing with Legal and Ethical Issues
Legal Issues
RIS Ethics and School Librarians
Library Position Statements Dealing with Ethics
Sidebar: Equity in the Library/ Media Center
Research Ethics
Teaching Legal and Ethical Information Behavior
Ethics Isn’t Easy
References

Chapter 10: Managing Reference and Information Services
Facilities for RIS
RIS Technology Issues
RIS Staffing Issues
RIS Policies and Procedures
RIS Finances
School Library Public Relations and Marketing
Strategic Planning and Assessment
Comparative Assessment
Sidebar: RIS Planning Guide
Planning for the Future
References
Index
About the Author

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