Essentials of Credit, Collections, and Accounts Receivable

Essentials of Credit, Collections, and Accounts Receivable

by Mary S. Schaeffer


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Mary Schaeffer is considered an industry expert and writes a newsletter that focuses on credit, collections, and accounts receivable.
* Provides an overview of the credit, collections, and accounts receivable functions for senior level managers.
* Provides tips and techniques as well as case studies.
* Shows how to stream line the credit process and how to make this area as efficient as possible.

Product Details

ISBN-13: 9780471220749
Publisher: Wiley
Publication date: 08/05/2002
Series: Essentials Series , #3
Pages: 272
Product dimensions: 6.08(w) x 9.02(h) x 0.69(d)

About the Author

Mary S. Schaeffer is the Editorial Director and Publisher of Accounts Payable Now & Tomorrow, a newsletter devoted to payment issues. She also pens, e-News from the AP Front, a complimentary e-zine for the payment community. She's the author of ten books and numerous magazine, newsletter and newspaper articles. Her books have been used in several certification programs. She is a member of the New York Financial Writers Association. She is currently working on two additional books for John Wiley & Sons.

Table of Contents

The First Step: Approving the Credit.

The Second Step: Billing.

The Third Step: Collecting the Money.

Accounts Receivable Issues.

Handling Deduction Issues.

Interacting with Sales and Marketing.

Customer Relations and Customer Visits.

Letters of Credit and Other Security Instruments.

Legal Considerations Surrounding Credit.


Technology in the Credit and Collections Department.

International Credit.

Professionalism and the Future of Credit.

Customer Reviews