The protocol of the proper business introduction…even if you have forgotten someone's name.
The art of creating a positive first impression.
How to manage an awkward moment.
The vast differences in rules of etiquette around the world.Plus, new for the paperback edition: a new appendix, showing readers how to exceed expectations in the workplace and go from "fine" to "fabulous." In this age of economic uncertainty, every edge counts.
|Publisher:||Fall River Press|
|Product dimensions:||5.60(w) x 8.30(h) x 1.00(d)|
About the Author
Judith Bowman, founder of Rhode Island–based Protocol Consultants International, is a veteran of protocol education who works with corporate executives and political leaders. She provides training, seminars, personal coaching, and speaking services for small and midsize companies, as well as Fortune 500 firms. A graduate of Boston College, she has written articles for Forbes, CFO magazine, CNN Everyday Money, Business Week, Boston Business Journal, Los Angeles Times, Boston Globe, Boston Herald, and other publications. She is also the author of the syndicated weekly column “Everyday Etiquette.”
Most Helpful Customer Reviews
I was very dissapointed with this book. There is a reason the book was on the clearance shelf and really not even worth the $8. This is a fantastic book if you are a somewhat uncouth uptight Ivy League grad working for an overly conservative Fortune 50 company in the Northeast. If that's not you, skip this book! Emily Post provides more realistic advice. Ms. Bowman provides accurate and useful advice for introducing, networking, engaging in small talk, dining, and meeting with heads of state and Fortune 50 CEOs. And some of her tips can be applied in the general business world, but most of her advice is overly stuffy. A few pieces of advice that I found particulary amusing - Arrive at a restaraunt early so you can inform your waitor of the correct order in which to take guest's orders. If you are dining at a nice restaraunt, your waitor will know how to take orders. Ladies will love this one - only wear black, navy, gray, or pinstripe suits. No colors (unless you've earned it) & especially no brown. Now I'm not advocating a hot pink mini skirt suit with loads of flashy jewelry & clown make-up, but there are thousands of women who are extremely successful and wear color often. One of the recommended ways for presenting business cards was borderline comical - Use both hands, hold both corners, and present "with a bow-like gesture" Ms. Bowman often repeats herself throughout the book, almost verbatim. While reinforcing previous ideas is fine, copying is not. I found myself wondering whether I had already read a particular section. Overall this book is far too uptight for everyday business and the vast majority of business people. No doubt Ms. Bowman is skilled in protocol and would be a tremendous resource for business leaders in 1950, just not in 2009.
Everywhere we go these days...it seems like no one has a sense of etiquette. What happened? Ms. Bowman will walk you through the way it was and the way it should be again. As a result of this book, I have changed a lot about my etiquette...and you will too when you read the book. http://www.photographybyski.com