Communication for Nurses: Talking with Patients

Communication for Nurses: Talking with Patients


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Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style.

Product Details

ISBN-13: 9781556426315
Publisher: SLACK, Incorporated
Publication date: 03/01/2004
Pages: 250
Product dimensions: 5.98(w) x 8.92(h) x 0.43(d)

Table of Contents

About the Authorix
Section 1Setting the Stage for Effective Communication1
Chapter 1The First Encounter3
Chapter 2The Nurse as a Person9
Chapter 3Patients as People: Standards to Guide Communication21
Chapter 4Cultural Diversity Translating Awareness into Competence31
Section 2The Nurse-Patient Relationship37
Chapter 5Establishing a Therapeutic Relationship39
Chapter 6Interviewing Skills: A Clinical Art and Science51
Chapter 7Reading Nonverbal Cues and Body Language65
Chapter 8Humor71
Section 3Communicating with Specific Patient Groups75
Chapter 9Anger, Anxiety, and Difficult Communication Styles77
Chapter 10Life-Threatening Illness and Death89
Chapter 11Patients with Pain95
Chapter 12Physical Impairments to Communication101
Chapter 13Different Age Groups107
Section 4Communicating with Other Health Care Providers113
Chapter 14Communicating with Peers and Other Health Care Providers115
Chapter 15Conflict Resolution and Negotiation Skills123
Section 5Conclusion129
Chapter 16A Conclusion and a Beginning131

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