BPO 38 Success Secrets - 38 Most Asked Questions On BPO - What You Need To Know

BPO 38 Success Secrets - 38 Most Asked Questions On BPO - What You Need To Know

by Louis Preston

NOOK Book(eBook)

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Overview

There has never been a BPO Guide like this. BPO 38 Success Secrets is not about the ins and outs of BPO. Instead, it answers the top 38 questions that we are asked and those we come across in our forums, consultancy and education programs.

It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with BPO.

A quick look inside of the subjects covered: Entry of IT Majors , Banking Business Process Outsourcing , Terminology , The Siebel Call Center - an Innovation in the Siebel Software, Overview , Why Companies Worldwide Outsource To India, How Call Center Employment Keeps BPO Companies Grounded in Reality, Size of Industry , History , Choosing An ERP Package That Works For You, Recruitment Process Outsourcing (RPO) , Microsoft Office 2013, What is Configuration Management (for Newbies)?, Making History with the Outsourcing Industry, Business Process Outsourcing , BPO Outsourcing: Is This For All Companies?, Leading BPO-IT Cities , Information Technology Outsourcing (ITO) , Limitations , Strategic Planning through Business Process Outsourcing, Outsourcing in India A Trade Secret, Offshore Software R & D , The Implementation of ERP in the Call Relationship Management, Where have All the Call Center Jobs gone?, Future of Outsourcing Services , Third Party BPOs , Emergence of Rural BPO s , Best Information for Outsourcing, BPO revenues in billions (USD) , BPO in the Philippines , Offshore Outsourcing Is Your Company Ready?, Types and Criteria , Business Process Outsourcing Learning the Basic Concept of BPO s, Call Center Industry , Industry Size , Some Advantages of Outsourcing: Why Companies Increasingly Go For It, Information Security , The On-the-Job Duties of A Call Center Rep, and much more...

Product Details

ISBN-13: 9781488521102
Publisher: Emereo Publishing
Publication date: 07/24/2013
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 26
File size: 794 KB

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