Assertiveness Workbook

Assertiveness Workbook

by Dena Michelli

Paperback(Workbook)

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Overview

Do you want to be more assertive and get what you want in all aspects of life? Do you want to develop life-long confidence, greater self-esteem and a more effective communication style? This new Teach Yourself Workbook doesn't just tell you how to become more assertive. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal for people who want a more active style of learning. The book starts by helping you identify your own preferred styles of learning and communication. It then helps you set specific goals to improve on; as you progress through the book, you will be able to keep checking your progress against these goals. Specially created exercises will help you boost your skills and communication so that you can reach your potential in any situation.

Product Details

ISBN-13: 9781444183115
Publisher: Quercus
Publication date: 05/28/2013
Series: Teach Yourself Series
Edition description: Workbook
Pages: 256
Product dimensions: 7.40(w) x 9.60(h) x 0.60(d)

About the Author

Dena Michelli is an independent executive coach, group facilitator and workshop leader with many years of leadership development experience and expertise. During her career she has created and facilitated management development and leadership programmes in organisational and academic settings. Her career has ranged from working in industry as a mechanical engineer, through Business Development for London Business School, to working as a senior consultant and coach in the management of talent. She has published several books and articles on personal effectiveness and communication skills, run workshops and contributed to broadcasts.

Table of Contents

1 How to use this workbook 1

2 What type of communication style do you tend to use? 21

3 Assertiveness meets other forms of communication 49

4 Getting to the root of the problem 73

5 Choosing an assertive communication style 89

6 Living - and choosing - in the present 103

7 Saying 'No!' - and saying 'Yes!' 115

8 Let your body do the talking! 131

9 Listening assertively 151

10 Developing an assertive mindset 169

11 Influencing, negotiating and managing conflict 187

12 Transition and change 207

13 The final test! 227

Appendix: Resources 233

Bibliography 239

Index 241

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