This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers,
regulators and clients), and external (including boards, managers, staff and volunteers).
Whilst most discussions of accountability focus exclusively on financial accountability, this title offers a significant contribution to a relatively untouched area by combining the treatment of both evaluation and accountability from a managerial perspective.
With increased interest in the concept that nonprofit organizations must be accountable, this topical volume fills a gap in the literature that postgraduates and scholars of business studies and management will find invaluable.
|Publisher:||Taylor & Francis|
|Series:||Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series|
|Product dimensions:||6.10(w) x 9.20(h) x 0.90(d)|
About the Author
James Cutt is Professor of Public Administration and Economics at the University of Victoria, Canada. He has taught at various universities around the world and held the Foundation Chair in Administrative Studies at the Australian National University. His previous publications include Public and Non-Profit Budgeting: the evolution and application of zero-base budgeting, Comprehensive Auditing: theory and practice and Public Purse, Public Purpose: autonomy and accountability in the groves of academe.
Vic Murray is Adjunct Professor in the School of Public Administration at the University of Victoria, Canada. He is active in teaching, research and consulting on the problems of effectively managing non-profit organizations of all types.
Table of ContentsIntroduction
Accountability: The Foundation of Performance Measurement, Evaluation and Reporting
Generating Information to Serve Accountability Relationships: Evaluation Methods and Processes
Recent Research on Accountability Relationships and Evaluation: What Really Goes On?
The Use of Information in the Accountability Relationship: Further Evidence of Human Problems in the Evaluation Process
Taking the Next Step: Developing General Standards of Performance Reporting for Non-Profit Organizations
Grappling with the Dilemmas of Evaluation: A Review of Existing Evaluation Tools for Non-Profit Organizations
From Concepts to Practice: Improving Cost Information for Decision Making in Non-Profit Organizations
Case Studies in Performance Measurement 1. Capital Mental Health Association
Case Studies in Performance Measurement 2. The Art Gallery of Greater Victoria
Making Sense of Multiple Measures of Performance: An Assessment of the CCAF/FCVI Approach to Annual Performance Reporting
Performance Measurement in Non-Profit Organizations: A Note on Integration and Focus within Comprehensiveness
The Value Sieve: Accountable Choices among Incommensurable Programs-Christopher Corbett
Summary and Conclusions