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Title: The Gray Fedora: Lessons on Life, Business, and Everything in Between, Author: Kerry Patterson
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Title: Heikle Gespräche: Worauf es ankommt, wenn viel auf dem Spiel steht, Author: Kerry Patterson
Title: Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior / Edition 1, Author: Kerry Patterson
Title: Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition, Author: Kerry Patterson